Common problems guide

The most common Baxi Suprima 40 problems

The faults most likely to send a Baxi Suprima 40 into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
16 documented codes
6 most common
5 DIY-safe checks
1 engineer needed

The 6 most common faults

01
125 High DIY-safe

Your boiler is not moving water through the system correctly, which is causing it to shut down to prevent overheating.

What to try first

Check if your radiator valves are openEnsure your system water pressure is between 1.0 and 1.5 barGently bleed air from your radiators using a radiator key

Est. cost
£180-350
Parts
Central heating pump, Flow / Return thermistors, Diverter valve
Full guide for 125
02
270 High DIY-safe

Your boiler has detected that it is heating up very quickly without enough water flowing through it, meaning it is at risk of overheating.

What to try first

Check if your system water pressure is too low and top it up using the filling loopEnsure all radiator valves are open and not stuck shutTry resetting the boiler using the reset button once pressure is corrected

Est. cost
£100-£350
Parts
Circulation pump, Flow temperature sensor, System pressure switch
Full guide for 270
03
Red neon High DIY-safe

Your boiler has stopped working because it has detected a fault and shut itself down for safety.

What to try first

Locate the main on/off switch on the boiler control panel.Switch the boiler to the 'O' (Off) position.Wait for at least ten seconds.Switch the boiler back to the 'I' (On) position to attempt a reset.

Est. cost
£150-350
Parts
Printed Circuit Board (PCB), Ignition Electrode, Gas Valve
Full guide for Red neon
04
2 red flashes High DIY-safe

Your boiler has become too hot and has switched itself off as a safety precaution to prevent damage.

What to try first

Check that your radiator valves are open and not turned to the off position.Ensure your system water pressure is correct (if a pressure gauge is visible).Press the 'Reset' button on the front of the boiler control panel once the unit has cooled down.

Est. cost
£100-£350
Parts
Overheat Thermostat, Circulation Pump, Temperature Sensor (NTC)
Full guide for 2 red flashes
05
3 red flashes High DIY-safe

Your boiler is failing to light its burner and has locked itself out for safety after several unsuccessful attempts.

What to try first

Check if your gas supply is turned on and other gas appliances are workingCheck if your gas pre-payment meter has creditPress the Reset button once to attempt a restart

Est. cost
£120-350
Parts
Ignition Electrode, Gas Valve, PCB (Printed Circuit Board)
Full guide for 3 red flashes
06
160 High Engineer

Your boiler has detected that its built-in fan is not spinning at the right speed or has stopped entirely, preventing it from safely clearing away exhaust fumes.

Est. cost
£250-£450
Parts
Fan assembly, Printed Circuit Board (PCB), Fan wiring harness
Full guide for 160

on the Baxi Suprima 40

Central heating pumpFlow / Return thermistorsDiverter valveCirculation pumpFlow temperature sensorSystem pressure switch

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Baxi shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 16-code list for the Baxi Suprima 40