What the manual says
Manufacturer manualControl panel neon indicating the mains supply is live.
From this model's manual
Verified against the Baxi Suprima 40 installation & service manual.
DIY fix possible
Check if the thermostat is turned up high enough to trigger a demand for heatEnsure the external programmer or timer is set to 'On' or 'Auto'Wait a few minutes to see if the light changes to green, indicating the boiler has started firing
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