High
E317 on Baxi Suprima 60

Your boiler has detected that the electricity supply coming into your home is at the wrong frequency, causing the system to lock out for safety.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Wrong power supply electrical frequency (Hz).

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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