High
Earth Fault or Mains Reversal on Baxi Suprima 60

Your boiler has detected an issue with the electrical wiring or power supply, causing it to safely lock out and stop working.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Green LED: FLASHING 2 Per Sec., Red LED: FLASHING 2 Per Sec.

From this model's manual
Verified against the Baxi/Baxi Potterton Suprima 60 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like Earth Fault or Mains Reversal: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

All 4 fault codes on the Suprima 60

Seeing a different code? Every code this model can display, in one place.

Related guides you might find useful