Baxi Suprima 80 Fault codes & diagnostics

129 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 23.4 kW 1995-2010 Discontinued

Replaced by: Promax SL

This boiler uses LED flash patterns

Count the flashes in one repeating group before the pause. That number is your fault code. Do not reset until you have noted it. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
1 Emergency 117 High 4 Medium 7 Low

All 129 documented codes

Tap any card for details

1 green flash

Your boiler is working normally and has simply reached its target temperature, so it is pausing until the heat is needed again.

Low DIY-safe

What to check first

  1. No action is required as this is normal operation.
  2. Verify that your room thermostat is set to the desired temperature.
  3. Ensure your radiator valves are open if you want more heat.
1 red flash

Your boiler has detected that it is getting too hot or that water isn't moving through the system correctly, causing it to shut down for safety.

High DIY-safe £120-250

What to check first

  1. Check that all radiator valves are open
  2. Ensure the system pressure is between 1 and 1.5 bar
  3. Press the reset button once the boiler has cooled down

Parts commonly replaced

  • Temperature thermistor (NTC sensor)
  • Circulation pump
  • Overheat thermostat

Related codes

2 red flashes

Your boiler has become too hot and has automatically shut down as a safety precaution to prevent damage.

High DIY-safe £100-280

What to check first

  1. Wait for the boiler to cool down completely (at least 20-30 minutes).
  2. Ensure all radiator valves are open and there is no air trapped in the system.
  3. Press the 'Reset' button on the front control panel to restart the unit.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor (NTC Sensor)

Related codes

3 green flashes

Your boiler is struggling to keep its burner lit and is trying to restart itself automatically.

Medium Engineer only £120-£350

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • PCB (Control board)

Related codes

3 red flashes

Your boiler is struggling to light its flame after several attempts, which has caused it to shut down for safety.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances, like a hob, are working to ensure gas is reaching the property
  2. Press and hold the reset button for at least five seconds until the light changes
  3. Ensure the condensate pipe (the plastic pipe leading outside) has not frozen during cold weather

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)

Related codes

4 green flashes

Your boiler has experienced a brief communication glitch between its internal components and should fix itself automatically.

Low DIY-safe £0-120

What to check first

  1. Wait for the boiler to automatically reset itself.
  2. If the flashing continues, press the reset button once.
  3. Ensure there are no external power fluctuations affecting the unit.

Parts commonly replaced

  • Printed Circuit Board (PCB)
5 green flashes

Your boiler is experiencing a temporary communication glitch with its internal computer, but it should fix itself automatically.

Low DIY-safe £0-80

What to check first

  1. Wait for the boiler to self-reset automatically
  2. Monitor the light panel to see if the flashing stops
  3. If the fault persists, try turning the control knob to 'Reset' and then back to the desired temperature

Parts commonly replaced

  • No parts usually required
  • Printed Circuit Board (PCB) if fault becomes permanent
5 red flashes

Your boiler's computer memory has developed a internal communication error, meaning it can no longer remember how to operate safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Parameter Storage Unit (PSU)

Related codes

6 green flashes

Your boiler has experienced a brief internal glitch and is currently attempting to restart itself.

Low DIY-safe £0-120

What to check first

  1. Wait for the boiler to complete its self-reset cycle
  2. Monitor the control panel to see if the flashing stops and the light turns solid green
  3. If the flashing persists for more than 15 minutes, try turning the power off and back on at the fused spur

Parts commonly replaced

  • None (Temporary glitch)
  • PCB (if error becomes permanent)
Showing 11–20 of 129
6 red flashes

Your boiler has encountered a general electrical or internal communication error and has shut down as a safety precaution.

High DIY-safe £180-350

What to check first

  1. Press the reset button for at least five seconds.
  2. Ensure the central heating system pressure is at roughly 1.5 bar.
  3. Switch the main electrical power to the boiler off and back on again.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Spark Electrode
  • Wiring Loom

Related codes

FLASH FLASH ON

Your boiler has stopped working because the internal fan, which safely exhausts gases, is not spinning or communicating correctly with the system.

High Engineer only £180-£350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • PCB (Control Board)
FLASH OFF FLASH

Your boiler is not receiving enough electrical power from your home's supply to function correctly.

High Engineer only £180-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Voltage Regulator
FLASH OFF ON

Your boiler has got too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £120-350

What to check first

  1. Wait at least 15 minutes for the boiler to cool down completely.
  2. Ensure all radiator valves are fully open to allow water to circulate.
  3. Press the 'Reset' button on the control panel once.
  4. Check that your system pressure is between 1.0 and 1.5 bar if a gauge is visible.

Parts commonly replaced

  • Pump
  • Overheat Thermostat
  • Printed Circuit Board (PCB)
  • Thermistor
FLASH ON FLASH

Your boiler's internal computer has encountered a critical communication error and can no longer control the heating process safely.

High Engineer only £240-£380

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • PCB Upgrade Kit
FLASH ON ON

Your boiler's internal computer brain has developed a terminal fault and can no longer control the heating system safely.

High Engineer only £240-380

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • PCB Upgrade Kit

Related codes

ON FLASH FLASH

Your boiler is overheating or struggling to move water through the system, causing it to shut down for safety.

High DIY-safe £120-£350

What to check first

  1. Check if your system pressure is too low and top it up if needed
  2. Ensure all radiator valves and the boiler isolation valves are fully open
  3. Bleed your radiators to remove any trapped air pockets
  4. Press the reset button once the unit has cooled down

Parts commonly replaced

  • Circulation pump
  • Flow/Return thermistors
  • Printed Circuit Board (PCB)
ON FLASH ON

Your boiler's internal temperature sensor has stopped working correctly, which prevents the system from knowing when to safely turn the burner on or off.

High Engineer only £90-180

Parts commonly replaced

  • NTC Thermistor (Temperature Sensor)
  • Wiring Harness

Related codes

ON OFF FLASH

Your boiler has detected an electrical wiring issue where the power supply wires are connected in the wrong order.

High Engineer only £80-160

Parts commonly replaced

  • External wiring connection
  • Printed Circuit Board (PCB)
ON ON FLASH

Your boiler's internal computer has developed a fault and can no longer control the heating process safely.

High Engineer only £280-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition Lead

Related codes

110

Your boiler has become too hot and has shut itself down as a safety precaution to prevent damage.

High DIY-safe £100-280

What to check first

  1. Wait for the boiler to cool down completely
  2. Check all radiator valves are open and bleed any trapped air from your radiators
  3. Press the reset button on the boiler control panel

Parts commonly replaced

  • Overheat Thermostat
  • Circulating Pump
  • Temperature Sensor (NTC)

Related codes

117

Your boiler has too much water in the system, which puts unnecessary stress on the internal pipes and seals.

Medium DIY-safe £60-140

What to check first

  1. Check that the internal or external filling loop valves are fully closed
  2. Bleed water from a radiator via the bleed valve to reduce system pressure
  3. Monitor the pressure gauge to ensure it returns to between 1.0 and 1.5 bar
  4. If pressure continues to rise after bleeding, call a Gas Safe engineer

Parts commonly replaced

  • Filling loop valve
  • Pressure relief valve (PRV)
  • Expansion vessel

Related codes

118

Your boiler has stopped working because there is not enough water pressure in the system to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop, which is a flexible silver hose usually found underneath the boiler.
  2. Slowly open the small valve handles on the filling loop until you hear water entering the system.
  3. Watch the pressure gauge and close the valves tightly once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve

Related codes

119

Your boiler has stopped working because there is not enough water pressure in the central heating system.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop, which is usually a flexible silver hose with one or two small taps under or near the boiler.
  2. Slowly open the tap(s) until you hear water flowing and watch the pressure gauge.
  3. Close the taps firmly once the pressure gauge reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

125

Your boiler has stopped working because the water isn't moving through the system properly, causing it to overheat and shut down for safety.

High DIY-safe £180-350

What to check first

  1. Check if your system pressure is between 1 and 1.5 bar on the pressure gauge
  2. Ensure all radiator valves are open and not stuck
  3. Gently bleed air from your radiators using a radiator key

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Flow/Return thermistors

Related codes

127

Your boiler has failed to heat your water tank to a high enough temperature to safely kill off any potential bacteria.

Medium DIY-safe £90-220

What to check first

  1. Check that your hot water cylinder thermostat is not turned down too low
  2. Ensure your central heating programmer is set to allow the hot water to run for at least an hour
  3. Press the reset button on the boiler control panel

Parts commonly replaced

  • Cylinder thermostat
  • External wiring center
  • NTC thermistor

Related codes

128

Your boiler started to heat up but the flame went out unexpectedly before finishing the job.

High Engineer only £120-350

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

133

Your boiler has tried to light several times but has been unable to successfully create or detect a flame.

High DIY-safe £100-£250

What to check first

  1. Check if your gas supply is active by testing another gas appliance like a hob
  2. Ensure your gas meter has credit if you are on a prepayment meter
  3. Press the 'Reset' button on the front of the boiler for five seconds

Parts commonly replaced

  • Ignition Electrode
  • Flame Sensing Probe
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

153

Your boiler has experienced an internal communication error, typically caused by someone pressing the reset button for too long or a fault with the main electronic control board.

High DIY-safe £180-350

What to check first

  1. Press and release the reset button quickly
  2. Turn the power supply to the boiler off at the fused spur switch
  3. Wait 30 seconds and turn the power back on to clear the temporary lock

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Reset Button Assembly
160

Your boiler has detected that the internal fan, which safely exhausts gases, is not spinning at the correct speed or has stopped working entirely.

High Engineer only £220-450

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi tube

Related codes

Showing 31–40 of 129
162

Your boiler has stopped working because it cannot confirm that the fan is clearing away waste gases safely.

High Engineer only £120-£280

Parts commonly replaced

  • Air Pressure Switch
  • Venturi Tube
  • Fan Assembly

Related codes

164

Your boiler has stopped working because it cannot detect the correct flow of water through the system.

High Engineer only £120-£250

Parts commonly replaced

  • Flow switch
  • Water pressure sensor
  • Circulation pump

Related codes

166

Your boiler has detected an issue with how air is moving through the system, preventing it from lighting safely.

High Engineer only £120-£280

Parts commonly replaced

  • Air Pressure Switch
  • Venturi Tube
  • Fan Assembly

Related codes

270

Your boiler has detected that it is heating up without enough water inside it, causing it to overheat rapidly to protect the internal parts.

High DIY-safe £120-350

What to check first

  1. Check the pressure gauge on your heating system or external filling loop; it should be between 1 and 1.5 bar.
  2. If the pressure is low, use the filling loop valves to top up the water level.
  3. Ensure all radiator valves and isolation valves under the boiler are fully open.
  4. Press the reset button once the system is pressurized.

Parts commonly replaced

  • Circulating Pump
  • Overheat Thermostat
  • Flow Temperature Sensor

Related codes

432

Your boiler has detected an electrical safety grounding issue, which means it cannot fire up safely until the connection is restored.

High Engineer only £90-180

Parts commonly replaced

  • Earth wiring harness
  • PCB (Printed Circuit Board)
  • Ignition electrodes

Related codes

433

Your boiler has shut down because it has become dangerously hot and is protecting itself from overheating.

High Engineer only £150-350

Parts commonly replaced

  • Central heating pump
  • Overheat thermostat
  • Printed Circuit Board (PCB)

Related codes

E.00 – .04

Your boiler has lost connection with a internal temperature sensor and has stopped working as a safety precaution.

High Engineer only £90-160

Parts commonly replaced

  • Return temperature sensor (NTC thermistor)
  • Sensor wiring harness
E.00 – .05

Your boiler has lost communication with the temperature sensor that monitors water returning to the unit, preventing it from heating your home safely.

High Engineer only £90-170

Parts commonly replaced

  • Return temperature sensor (NTC thermister)
  • Wiring harness
  • Main PCB
E.01 – .02

Your boiler has detected that the water temperature readings are the wrong way around, which usually means the water isn't flowing through the system correctly.

High DIY-safe £120-280

What to check first

  1. Ensure all radiator valves and the bypass valve are fully open
  2. Check that the central heating pump is running and hasn't seized
  3. Gently bleed your radiators to remove any trapped air pockets

Parts commonly replaced

  • Circulation pump
  • NTC Temperature Sensors
  • PCB (Control Board)
E.01 – .04

Your boiler is repeatedly failing to keep the flame lit, causing the system to lock itself out for safety.

High DIY-safe £120-280

What to check first

  1. Check that your gas pre-pay meter has credit (if applicable)
  2. Check that other gas appliances, like a cooker, are working correctly
  3. Press the Reset button once to see if the boiler restarts

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • PCB (Control board)
Showing 41–50 of 129
E.01 – .11

Your boiler's fan unit is struggling to move air correctly, which could be caused by strong winds outside or a mechanical failure within the system.

High Engineer only £220-450

Parts commonly replaced

  • Fan Assembly
  • Gas/Air Unit
  • Air Pressure Switch
E.01 – .12

Your boiler has stopped working because it believes the water coming back from your radiators is hotter than the water leaving the unit, which is usually caused by a circulation problem or a sensor error.

High DIY-safe £90-250

What to check first

  1. Press the 'Reset' button on the front control panel.
  2. Ensure all radiator valves (TRVs) are turned to the highest setting.
  3. Check that your central heating pump is running and not stuck.

Parts commonly replaced

  • Temperature Sensor (NTC Thermistor)
  • Circulation Pump
  • Printed Circuit Board (PCB)
E.01 – .17

Your boiler has stopped working because it cannot move water through the system properly or a internal sensor has lost its connection.

High DIY-safe £120-280

What to check first

  1. Press the reset button once to see if the fault clears
  2. Check that your radiator valves are open
  3. Ensure your system water pressure is correct if a gauge is visible

Parts commonly replaced

  • Temperature sensor (NTC thermistor)
  • Circulation pump
  • PCB (Control board)
E.01 – .20

Your boiler has shut down because it is getting too hot inside, likely because water isn't moving through the system properly.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system water pressure is between 1 and 1.5 bar on the gauge
  3. Press the reset button and wait for the boiler to restart

Parts commonly replaced

  • Circulation pump
  • Flue gas NTC sensor
  • Heat exchanger
E.02 – .00

Your boiler is simply acknowledging that the reset button has been pressed and is now attempting to restart its normal operation.

Low DIY-safe

What to check first

  1. Wait for the boiler to complete its start-up sequence.
  2. Ensure there is a demand for heat from your thermostat or hot water timer.
  3. If the code persists or changes to an error, check that the gas supply is turned on.
E.02 – .07

Your boiler has stopped working because the water pressure in the system has dropped too low to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) under or near the boiler.
  2. Slowly open the valve or valves until you hear water flowing and the pressure gauge rises.
  3. Close the valves firmly once the pressure reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve
E.02 – .16

Your boiler’s internal computer has suffered a serious electronic failure and can no longer control the heating process safely.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Control Box Upgrade Kit
E.02 – .17

Your boiler has lost the internal connection between its main control board and the gas system, meaning it cannot safely fire up to provide heat.

High Engineer only £180-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Wiring Harness
E.02 – .19

Your boiler’s internal control board has detected an incorrect configuration setting, which is preventing it from starting up properly.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
E.02 – .20

Your boiler’s internal control board has detected an incorrect configuration setting, likely due to a technical adjustment or a component fault.

High Engineer only £120-280

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Jumper Link
Showing 51–60 of 129
E.02 – .21

Your boiler's main control board has detected a configuration setting error, likely caused by a hardware connection issue inside the unit.

High Engineer only £120-300

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Jumper Link
E.02 – .47

Your boiler is having trouble communicating with an external control, such as your thermostat or programmer, due to a connection or wiring fault.

High Engineer only £90-180

Parts commonly replaced

  • External Programmer
  • Room Thermostat
  • Wiring Loom
  • Printed Circuit Board (PCB)
E.02 – .48

Your boiler is having trouble communicating with your thermostat or external programmer, meaning it doesn't know when to turn on or off.

High DIY-safe £60-250

What to check first

  1. Check if your wireless thermostat has run out of batteries and replace them if needed.
  2. Ensure the thermostat or programmer is within range of the boiler and hasn't been blocked by large objects.
  3. Try resetting the boiler and then re-pairing the thermostat following the manufacturer's instructions.

Parts commonly replaced

  • Wireless Receiver
  • Room Thermostat
  • Printed Circuit Board (PCB)
E.04 – .00

Your boiler has stopped working because it cannot communicate with the component that controls the gas supply.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Wiring Harness
E.04 – .01

Your boiler has stopped working because it cannot correctly measure the temperature of the water leaving the unit due to a faulty internal sensor or wiring.

High Engineer only £100-£180

Parts commonly replaced

  • Flow Temperature Sensor (NTC Thermistor)
  • Wiring Harness
E.04 – .02

Your boiler has stopped working because it cannot accurately measure the temperature of the water flowing through the system.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Connecting wiring harness
E.04 – .03

Your boiler has overheated because water isn't moving through the system properly, causing it to shut down for safety.

High DIY-safe £180-450

What to check first

  1. Check that your radiator valves are open
  2. Ensure the system pressure is between 1 and 1.5 bar
  3. Press the reset button once the boiler has cooled down

Parts commonly replaced

  • Central heating pump
  • Overheat thermostat
  • Flow temperature sensor
E.04 – .04

Your boiler has detected an issue with the sensor that monitors exhaust gases, causing it to shut down for safety.

High Engineer only £120-210

Parts commonly replaced

  • Flue temperature sensor (NTC)
  • Wiring harness
  • Printed Circuit Board (PCB)
E.04 – .05

Your boiler has detected a problem with the sensor that monitors the temperature of the exhaust gases, causing the system to shut down for safety.

High Engineer only £120-220

Parts commonly replaced

  • Flue Temperature Sensor (NTC)
  • Wiring Harness
  • Electronic Control Board (PCB)
E.04 – .06

Your boiler has likely overheated because heat is not moving away from the unit or a safety sensor has detected a temperature that is dangerously high.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation pump
  • Flue gas temperature sensor (NTC)
  • Heat exchanger cleaning
Showing 61–70 of 129
E.04 – .08

Your boiler has switched itself off because it has detected it is getting too hot, likely due to water not moving through the system properly.

High DIY-safe £120-350

What to check first

  1. Check that your pump is running and not stuck
  2. Ensure all radiator valves and internal stopcocks are fully open
  3. Bleed all radiators to remove trapped air that could be blocking circulation
  4. Attempt to reset the boiler once it has fully cooled down

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Temperature sensor (NTC thermistor)
  • Main PCB
E.04 – .10

Your boiler is trying to start up but cannot ignite the gas flame, meaning your heating and hot water will not work.

High DIY-safe £100-280

What to check first

  1. Check if other gas appliances, like a cooker, are working to confirm your gas supply is on.
  2. If you have a prepaid gas meter, ensure you have sufficient credit.
  3. Press the 'Reset' button on the front of the boiler control panel for five seconds.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)
E.04 – .12

Your boiler thinks a flame is burning when it shouldn't be, or it is struggling to manage the gas and air mixture correctly, causing it to shut down for safety.

High Engineer only £180-450

Parts commonly replaced

  • Ionisation Probe
  • Gas Valve
  • Printed Circuit Board (PCB)
E.04 – .13

Your boiler has stopped working because the fan that clears away waste gases is jammed or cannot spin properly.

High Engineer only £250-£450

Parts commonly replaced

  • Fan Assembly
  • Fan Wiring Harness
  • Main PCB
E.04 – .17

Your boiler has detected a serious internal communication or hardware failure within its gas control system, preventing it from firing up safely.

High Engineer only £250-450

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)
  • Gas/Air Unit
E0

Your boiler has stopped working because it cannot accurately measure the temperature of the water inside the system.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • PCB

Related codes

E1

Your boiler has become too hot and has shut down as a safety precaution to prevent damage.

High DIY-safe £90-250

What to check first

  1. Wait for the boiler to cool down completely.
  2. Bled your radiators using a radiator key to remove any trapped air.
  3. Check that your system pressure is between 1.0 and 1.5 bar.
  4. Press the 'Reset' button on the front of the boiler control panel.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Temperature Sensor (NTC)

Related codes

E2

Your boiler is overheating because water isn't moving through the system properly, often because of trapped air.

High DIY-safe £0-180

What to check first

  1. Turn off the boiler and allow the system to cool down.
  2. Use a radiator key to bleed air from all radiators, starting with the downstairs ones.
  3. Check the system pressure and top it up using the filling loop if it has dropped.
  4. Reset the boiler by turning the control knob to 'Reset' and then back to the desired temperature.

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Water pressure switch

Related codes

E3

Your boiler's internal computer has developed a fault and can no longer control the heating process safely.

High Engineer only £240-£450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E4

Your boiler has failed to light, likely because air is trapped in the system or there is an issue with the fuel supply.

High DIY-safe £120-350

What to check first

  1. Check that your gas meter has credit and the isolation valve is open
  2. Bleed all radiators to remove trapped air that may be blocking the system
  3. Press the 'Reset' button on the front control panel

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)

Related codes

Showing 71–80 of 129
E09

Your boiler has lost communication with the gas valve, meaning it cannot safely ignite to provide heating or hot water.

High Engineer only £120-£350

Parts commonly replaced

  • Gas valve wiring harness
  • Gas valve
  • Printed Circuit Board (PCB)
E10

Your boiler is struggling to understand the temperature outside, which is preventing it from managing your heating efficiently.

Low Engineer only £100-£180

Parts commonly replaced

  • Outdoor temperature sensor
  • External wiring/cabling

Related codes

E12

Your boiler has stopped working because water is not flowing through the system correctly to prevent overheating.

High Engineer only £120-280

Parts commonly replaced

  • Central heating pump
  • Flow switch
  • Printed Circuit Board (PCB)

Related codes

E13

Your boiler has detected that a water flow sensor is stuck in the 'on' position, preventing the system from starting its safety checks properly.

High Engineer only £120-£250

Parts commonly replaced

  • Differential pressure switch
  • Circulation pump
  • Flow switch diaphragm

Related codes

E15

Your boiler's electronic controller is unable to communicate properly with the gas valve, meaning the system cannot safely light the flame.

High Engineer only £250-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Wiring Harness
E20

Your boiler has lost its connection to the sensor that monitors the temperature of the water circulating through your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating NTC Thermistor
  • Wiring Harness
  • PCB

Related codes

E28

Your boiler has detected a problem with how it safely gets rid of waste gases or moisture through the exhaust pipe, causing it to shut down for safety.

High Engineer only £120-£280

Parts commonly replaced

  • Air Pressure Switch
  • Flue NTC Sensor
  • Condensate Trap

Related codes

E40

Your boiler has detected an issue with the sensor that monitors the water temperature coming back from your radiators, preventing it from heating your home safely.

High Engineer only £90-160

Parts commonly replaced

  • Central Heating Return NTC Sensor
  • Sensor Wiring Harness
  • Main Control PCB

Related codes

E50

Your boiler has lost its connection to the sensor that monitors the temperature of your hot water, preventing it from heating correctly.

High Engineer only £90-160

Parts commonly replaced

  • Hot water NTC thermistor
  • Wiring harness sensor connector

Related codes

E53

Your boiler is not getting enough air to burn gas safely, which could be caused by an obstruction in the external vent or a component failure.

Emergency Engineer only £120-350

Parts commonly replaced

  • Air pressure switch
  • Fan assembly
  • Printed Circuit Board (PCB)

Related codes

Showing 81–90 of 129
E54

Your boiler is having trouble detecting when you turn on the hot water tap, meaning you will likely have no hot water or inconsistent temperatures.

High Engineer only £120-190

Parts commonly replaced

  • DHW flow sensor
  • Flow turbine
  • Wiring harness

Related codes

E55

Your boiler’s internal computer has lost track of its settings and needs to be professionally reconfigured to ensure it burns gas efficiently.

High Engineer only £100-280

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Gas Valve

Related codes

E78

Your boiler has lost the ability to monitor its own water pressure, meaning it has shut down to prevent potential damage.

High Engineer only £130-220

Parts commonly replaced

  • Water pressure sensor
  • Sensor wiring harness
  • PCB

Related codes

E83/E84/E85/E86/E87

Your boiler's main control board has lost connection with its internal display or external smart controls, preventing it from receiving instructions to turn on.

High Engineer only £180-320

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Communication Cable
  • Display Interface

Related codes

E92

Your boiler has failed an internal safety check while trying to automatically adjust its burner settings.

High Engineer only £120-350

Parts commonly replaced

  • Flame Sensing Electrode
  • Gas Valve
  • PCB (Control Board)

Related codes

E100

Your boiler’s internal computer chip has lost track of time or suffered a memory error, preventing it from managing your heating correctly.

High Engineer only £220-350

Parts commonly replaced

  • Printed Circuit Board (PCB)

Related codes

E109

Your boiler is struggling to move water through the system properly, which is causing it to stop to prevent overheating.

High DIY-safe £180-350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure the central heating pump is not stuck or blocked
  3. Bleed all radiators to remove trapped air that might be blocking water flow

Parts commonly replaced

  • Circulation pump
  • Flow and return thermistors
  • Primary heat exchanger (flushing)

Related codes

E110

Your boiler has shut down because it has detected an unsafe increase in temperature, likely due to a circulation problem or overheating.

High DIY-safe £100-£350

What to check first

  1. Check that your radiator valves are open to allow water to flow.
  2. Ensure your system water pressure is between 1 and 1.5 bar.
  3. Press the reset button on the boiler control panel once the unit has cooled down.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Thermistor (NTC Sensor)

Related codes

E117

Your boiler has detected that there is too much water pressure in the system, which has caused it to stop working for safety.

High DIY-safe £0-120

What to check first

  1. Locate a radiator and use a bleed key to carefully release a small amount of water into a cloth or container.
  2. Monitor the pressure gauge on your boiler or system until it returns to the normal green zone (usually 1.0 to 1.5 bar).
  3. Ensure the filling loop valves are tightly closed so no more water can enter the system.

Parts commonly replaced

  • Filling loop valve
  • Pressure sensor
  • Expansion vessel

Related codes

E118

Your boiler has stopped working because the water pressure in your heating system has dropped too low to operate safely.

High DIY-safe £0-160

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath or near the boiler.
  2. Slowly open the valve(s) to allow water into the system while watching the pressure gauge.
  3. Close the valves tightly once the pressure reaches between 1.0 and 1.5 bar.
  4. Reset the boiler to clear the fault code.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve

Related codes

Showing 91–100 of 129
E119

Your boiler has stopped working because the water pressure in the heating system is too low.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (the flexible silver hose usually found underneath the boiler).
  2. Slowly open the valves on the filling loop until you hear water flowing.
  3. Watch the pressure gauge and close the valves once it reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Water pressure switch
  • Filling loop
  • Expansion vessel

Related codes

E125

Your boiler is struggling to move heated water through the pipes, which usually means the pump has failed or there is a blockage in the system.

High Engineer only £180-£350

Parts commonly replaced

  • Circulation Pump
  • Printed Circuit Board (PCB)
  • Diverter Valve

Related codes

E128

Your boiler is repeatedly losing its flame mid-operation and has locked itself out for safety after trying to restart too many times.

High Engineer only £120-350

Parts commonly replaced

  • Ionisation Probe
  • Gas Valve
  • PCB (Control Board)

Related codes

E129

Your boiler is struggling to keep its flame lit during its initial checks and cannot fuel itself correctly to stay running.

High Engineer only £120-350

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E130

Your boiler has sensed that the exhaust gases are getting too hot and has shut down as a safety precaution.

High Engineer only £120-250

Parts commonly replaced

  • Flue NTC Sensor
  • Main PCB
  • Heat Exchanger

Related codes

E131

Your boiler has shut down because it has detected that the exhaust gases are becoming too hot, which is a safety feature to prevent damage to the system.

High Engineer only £120-350

Parts commonly replaced

  • Heat Exchanger (Cleaning/Descaling)
  • Flue Thermistor
  • Main PCB

Related codes

E133

Your boiler has failed to light because it isn't getting enough gas or it cannot detect a flame once it has started.

High DIY-safe £100-£350

What to check first

  1. Check that your gas emergency control valve is in the 'on' position.
  2. If you have a prepayment gas meter, verify that you have credit available.
  3. Attempt to reset the boiler by pressing the reset button for five seconds.

Parts commonly replaced

  • Gas valve
  • Ignition electrode
  • Printed Circuit Board (PCB)
  • Flame sensing lead

Related codes

E134

Your boiler is failing to light the burner because it hasn't detected a flame within the allowed time.

High DIY-safe £120-£350

What to check first

  1. Check that your gas meter is turned on and you have credit if using a prepay meter
  2. Check if other gas appliances in your home, like a hob, are working correctly
  3. Press the reset button on the boiler control panel

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB (Printed Circuit Board)

Related codes

E135

Your boiler has stopped working because it cannot detect a steady flow of gas or it has lost its flame during operation.

High Engineer only £180-350

Parts commonly replaced

  • Gas Valve
  • Ignition Lead
  • Main PCB

Related codes

E154

Your boiler has detected that the water temperature readings are inconsistent, which usually means the water isn't flowing correctly through the system.

High Engineer only £120-250

Parts commonly replaced

  • Flow temperature sensor
  • Return temperature sensor
  • External pump

Related codes

Showing 101–110 of 129
E160

Your boiler has detected a problem with the fan that clears out exhaust gases, which has caused the system to shut down for safety.

High Engineer only £200-£350

Parts commonly replaced

  • Fan motor
  • Main PCB
  • Fan wiring harness

Related codes

E160 / E161

Your boiler's fan, which safely clears waste gases away, has stopped spinning correctly, meaning the boiler has shut down for safety.

High Engineer only £250-450

Parts commonly replaced

  • Flue Fan
  • PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

E163

Your boiler has lost its connection to the sensor that monitors your hot water temperature, meaning it can't safely heat the water for your taps.

High Engineer only £90-160

Parts commonly replaced

  • DHW NTC thermistor sensor
  • Wiring harness connector

Related codes

E164

Your boiler has lost the ability to monitor its own water pressure, which prevents it from operating safely to heat your home.

High Engineer only £140-£260

Parts commonly replaced

  • Water pressure sensor
  • Sensor wiring harness
  • PCB

Related codes

E167

Your boiler's internal computer has developed a fault and is struggling to communicate with the rest of the unit.

High Engineer only £240-£380

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness

Related codes

E168

Your boiler's internal computer brain is struggling to process instructions or has detected an internal electrical fault, causing the system to shut down for safety.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring harness

Related codes

E193

Your boiler has detected that water is not moving through the system correctly before the burner starts up.

High Engineer only £150-£350

Parts commonly replaced

  • Central heating pump
  • Return thermistor
  • Flow thermistor
E270

Your boiler has detected that water isn't moving through the system properly, which is causing it to overheat quickly.

High DIY-safe £150-£350

What to check first

  1. Check that your central heating valves are fully open
  2. Ensure all radiator valves (TRVs) are turned to maximum
  3. Check if the system pressure is too low and top up if necessary
  4. Reset the boiler using the reset button

Parts commonly replaced

  • Central heating pump
  • Flow/Return thermistors
  • Overheat thermostat

Related codes

E317

Your boiler has detected that the electricity supply coming into your home is at the wrong frequency, which usually indicates an issue with the power grid or a faulty internal circuit board.

High Engineer only £250-£450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Power supply transformer

Related codes

E321

Your boiler is struggling to accurately measure the temperature of your hot water due to a faulty sensor.

Medium Engineer only £90-160

Parts commonly replaced

  • Hot water NTC thermistor
  • Wiring harness

Related codes

Showing 111–120 of 129
E384

Your boiler thinks there is a flame burning when there shouldn't be, which is a safety conflict that prevents it from starting up.

High Engineer only £150-350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Flame Sensing Electrode
  • Gas Valve

Related codes

E385

Your boiler is not receiving enough electrical power to operate safely, which is usually caused by an internal circuit board failure or an issue with your home's power supply.

High Engineer only £280-450

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Internal Wiring Harness

Related codes

E430

Your boiler is checking if there is enough water pressure to run safely and has paused briefly to confirm the system is full.

Low DIY-safe £0-120

What to check first

  1. Check the pressure gauge on your central heating system (it should be between 1.0 and 1.5 bar).
  2. If the pressure is low, use the external filling loop valves to top up the water level.
  3. Ensure all radiator bleed valves are closed and any air has been vented from the system.

Parts commonly replaced

  • External filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

H.01 – .00

Your boiler has lost its connection to the gas control system, preventing it from lighting safely.

High Engineer only £180-450

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Gas Valve
  • Wiring Harness
H.01 – .05

Your boiler is shutting down because the water inside it is heating up too quickly or isn't moving around your radiators properly.

High DIY-safe £150-350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure your system water pressure is topped up to roughly 1.5 bar
  3. Bleed all radiators to remove trapped air that might be blocking water flow

Parts commonly replaced

  • Circulating Pump
  • Flow and Return Thermistors
  • Heat Exchanger
H.01 – .08

Your boiler is overheating because water isn't moving through the system quickly enough or a sensor is misreading the temperature.

High DIY-safe £120-£350

What to check first

  1. Ensure all radiator valves are fully open
  2. Check that the system water pressure is between 1 and 1.5 bar
  3. Reset the boiler using the reset button to see if the fault clears

Parts commonly replaced

  • Temperature Sensor (NTC Thermistor)
  • Circulation Pump
  • Main PCB
H.01 – .14

Your boiler has shut down because it is getting too hot too quickly, likely due to water not flowing through the system's pipes properly.

High DIY-safe £120-350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your system pressure is topped up to roughly 1.5 bar
  3. Wait 30 minutes for the unit to cool and then press the Reset button

Parts commonly replaced

  • Circulation pump
  • Heat exchanger (flushing/cleaning)
  • Flow temperature sensor
H.01 – .18

Your boiler has likely stopped heating because water is not flowing through the system correctly or a temperature sensor has developed a fault.

High DIY-safe £120-350

What to check first

  1. Check that your radiator valves are fully open
  2. Ensure your central heating pump is running and hasn't seized
  3. Gently bleed your radiators to remove trapped air from the system

Parts commonly replaced

  • Circulating Pump
  • Overheat Thermostat
  • Thermistor (NTC Sensor)
H.01 – .21

Your boiler is heating up too quickly because water isn't moving through the system fast enough to carry the heat away.

High DIY-safe £120-280

What to check first

  1. Check that your boiler pressure is between 1 and 1.5 bar
  2. Ensure all radiator valves and internal stopcocks are fully open
  3. Check for any visible leaks around the pipework

Parts commonly replaced

  • Circulation pump
  • Flow temperature sensor (NTC)
  • Diverter valve
H.02 – .02

Your boiler’s internal computer chip has lost its settings and doesn't know how to operate the system.

High Engineer only £180-350

Parts commonly replaced

  • Main Printed Circuit Board (PCB)
  • Software Programming Key
Showing 121–129 of 129
H.02 – .03

Your boiler's computer memory has become confused about its internal settings, causing it to stop running temporarily.

High Engineer only £180-350

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Configuration Key
H.02 – .04

Your boiler's internal computer has become confused by its own settings and is struggling to communicate with its electronic brain.

High DIY-safe £180-320

What to check first

  1. Locate the reset button on the front control panel.
  2. Press and hold the reset button for at least 5 seconds.
  3. Wait up to 10 minutes for the boiler to complete its reboot sequence.

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Control Knobs/Interface
H.02 – .06

Your boiler has detected that the water pressure is either too low or there is a leak somewhere in the heating system, causing it to stop Working as a safety precaution.

High DIY-safe £100-£350

What to check first

  1. Check the pressure gauge on your boiler or expansion vessel; it should be between 1 and 1.5 bar.
  2. If the pressure is low, use the external filling loop to top up the system water.
  3. Inspect visible radiator valves, pipes, and the bottom of the boiler for signs of dampness or dripping water.

Parts commonly replaced

  • Filling loop
  • Pressure relief valve
  • Automatic air vent
  • Expansion vessel
H.03 -.00

Your boiler is having trouble 'talking' to its internal temperature sensors, which is preventing it from heating up correctly.

High Engineer only £120-£200

Parts commonly replaced

  • NTC Temperature Sensor
  • Flue Sensor
  • Wiring Harness

Related codes

H.03 – .01

Your boiler's internal computer is having trouble talking to its other components, meaning it cannot start the heating process.

High Engineer only £280-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • Wiring Harness

Related codes

H.03 – .02

Your boiler has lost its flame while it was running, which means it cannot heat your water or radiators.

High DIY-safe £100-£250

What to check first

  1. Check if your gas prepay meter has credit
  2. Check if other gas appliances like a hob are working
  3. Press the reset button once for 1-2 seconds

Parts commonly replaced

  • Flame sensing electrode
  • Ignition lead
  • Gas Valve
OFF OFF OFF

Your boiler appears to have no electrical power at all, meaning the display is blank and the unit cannot start up.

High DIY-safe £90-350

What to check first

  1. Check if the boiler's power switch is turned on
  2. Check your home's main fuse box (consumer unit) for a tripped circuit breaker
  3. Check the 3-amp fuse in the fused spur switch next to the boiler

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Fuse
  • Control Knob/Interface Frame
ON OFF ON

Your boiler has failed to light the gas flame after several attempts and has shut itself down for safety.

High DIY-safe £120-350

What to check first

  1. Check that your gas prepayment meter has credit (if applicable)
  2. Ensure other gas appliances in the home are working correctly
  3. Press the 'Reset' button on the front of the boiler for five seconds

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)
ON ON ON

Your boiler has detected an internal electrical communication problem between its main control components, meaning it cannot start up to provide heat.

High Engineer only £180-350

Parts commonly replaced

  • PCB (Printed Circuit Board)
  • Wiring harness
  • Control knob assembly