Emergency
Indicator light inside box lit on Baxi Solo 3 40 PF

Your boiler has detected that the electrical wiring coming into the unit is connected the wrong way around, which is a safety risk.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

Indicates that the live and neutral electrical connections are reversed.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful