Emergency
Indicator light inside box lit on Baxi Solo PF

Your boiler has detected that the electrical wiring coming into the unit is connected the wrong way around, posing a safety risk.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

What the manual says

Manufacturer manual

Indicates that the live and neutral electrical connections are reversed.

From this model's manual
This code was read directly from the manufacturer service manual for this model.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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