Biasi Activ A Plus 25S Fault codes & diagnostics

31 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi LPG 2011-present
GC Number 41-583-21
No manual available yet We don't hold the official service manual for this model yet. We're sourcing it.

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28 High 1 Medium 2 Low

All 31 documented codes

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01E

Your boiler has stopped working as a safety precaution and will not restart, likely because it failed to light or detected an internal issue.

High Engineer only £120-250 Shared across the Activ A range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • PCB
  • Flue fan

Related codes

02E

Your boiler has detected that it is getting too hot and has automatically shut itself down to prevent damage.

High Engineer only £120-250 Shared across the Activ A range

Parts commonly replaced

  • Safety thermostat
  • System pump
  • Diverter valve
  • Heat exchanger

Related codes

03E

Your boiler has detected that there is not enough water circulating inside the system to operate safely.

High DIY-safe £90-180 Shared across the Activ A range

What to check first

  1. Check your boiler's pressure gauge on the front panel; it should be between 1 and 1.5 bar.
  2. If the pressure is below 1 bar, locate the filling loop (usually a silver braided hose under the boiler).
  3. Open the valves to allow water into the system until the gauge reaches 1.5 bar, then securely close the valves.

Parts commonly replaced

  • Central heating pump
  • Pressure sensor
  • Flow switch

Related codes

04E

Your boiler has detected an issue with the internal ventilation system that removes exhaust gases, and it has safely shut itself off to prevent unsafe operation.

High Engineer only £150-300 Shared across the Activ A range

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • PCB

Related codes

05E

Your boiler has stopped heating because a temperature sensor is sending incorrect information, meaning the system doesn't know when the water is hot enough.

High Engineer only £120-200 Shared across the Activ A range

Parts commonly replaced

  • Central Heating NTC Temperature Sensor

Related codes

06E

Your boiler is struggling to read the outdoor temperature, which means it may not be heating your home as efficiently as it should be.

Low Engineer only £120-200 Shared across the Activ A range

Parts commonly replaced

  • External NTC temperature sensor
  • Wiring harness
08E

Your boiler is struggling to read the outdoor temperature, which might cause your heating to run less efficiently or feel slightly out of sync with the weather.

Low Engineer only £120-180 Shared across the Activ A range

Parts commonly replaced

  • External temperature sensor
  • Wiring loom

Related codes

09E

Your boiler has detected that a sensor responsible for monitoring the temperature of the gases leaving your flue is not providing a correct reading, so it has shut down to ensure safety.

High Engineer only £120-220 Shared across the Activ A range

Parts commonly replaced

  • Flue gas NTC sensor
  • Wiring harness

Related codes

10E

Your boiler has detected that the temperature of the exhaust gases leaving the unit is too high, so it has safely shut itself down to prevent damage.

High Engineer only £120-250 Shared across the Activ A range

Parts commonly replaced

  • Flue temperature sensor
  • Primary heat exchanger
  • Printed Circuit Board (PCB)

Related codes

11E

Your boiler has failed to light the flame properly and has shut down for safety reasons.

High Engineer only £120-250 Shared across the Activ A range

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition lead
  • Printed Circuit Board

Related codes

Showing 11–20 of 31
14E

Your boiler has detected that water is not moving through the system properly, which has caused it to shut down to prevent overheating.

High Engineer only £150-300 Shared across the Activ A range

Parts commonly replaced

  • Central heating pump
  • NTC sensor
  • Primary flow switch

Related codes

15E

Your boiler is struggling to circulate water properly, which is preventing it from heating your home or water safely.

High Engineer only £150-300 Shared across the Activ A range

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • NTC thermistors

Related codes

16E

Your boiler is confused because two of its internal temperature sensors are either plugged into the wrong spots or the internal water pump has been installed the wrong way around.

High Engineer only £120-220 Shared across the Activ A range

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • Central heating pump

Related codes

17E

Your boiler has stopped working because it cannot accurately measure the temperature of the water circulating inside, meaning it has shut down as a precaution to prevent overheating.

High Engineer only £120-220 Shared across the Activ A range

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness

Related codes

18E

Your boiler has detected that there is not enough water circulating inside the system to heat your home or provide hot water safely.

High DIY-safe £90-180 Shared across the Activ A range

What to check first

  1. Check your boiler's pressure gauge on the front panel; if it is below 1.0 bar, your system needs to be repressurised.
  2. Locate the filling loop (a silver flexible hose) underneath the boiler and open the valves to let water in until the needle reaches 1.5 bar.
  3. Close the filling loop valves tightly and check for any visible leaks around the radiators or pipes.

Parts commonly replaced

  • Central heating pump
  • Flow switch
  • Pressure sensor

Related codes

Er

Your boiler has completely stopped working and locked itself for safety because it has detected an internal fault.

High DIY-safe £100-350 Shared across the Activ A range

What to check first

  1. Locate the reset button or turn the mode selector to the reset position on the boiler front panel.
  2. Hold or press the reset button for a few seconds to clear the fault code.
  3. Wait to see if the boiler fires up normally; if the error returns immediately, do not keep resetting it.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Ignition lead
  • Electrode assembly
Er 01

Your boiler has tried to light several times but failed, so it has shut itself down for safety.

High DIY-safe £100-280 Shared across the Activ A range

What to check first

  1. Check if other gas appliances, like your hob, are working to ensure fuel is reaching the house
  2. Ensure your gas meter hasn't run out of credit or been turned off
  3. Press and hold the 'Reset' button for five seconds to see if the boiler restarts

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame sensing probe
  • Printed Circuit Board (PCB)

Related codes

Er 02

Your boiler has switched itself off because it has detected that the water inside has become or is becoming too hot.

High DIY-safe £100-280 Shared across the Activ A range

What to check first

  1. Ensure all radiator valves are fully open to allow water to circulate
  2. Check that the boiler pressure is between 1.0 and 1.5 bar on the gauge
  3. Press and hold the 'Reset' button for five seconds to restart the system

Parts commonly replaced

  • Overheat Thermostat
  • Central Heating Pump
  • Main Heat Exchanger
  • Thermistor (NTC Sensor)

Related codes

Er 03

Your boiler has stopped working as a safety precaution and needs to be reset, but if the issue persists, a professional will need to investigate an internal fault.

High Engineer only £100-250 Shared across the Activ A range

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Fan
  • Wiring harness

Related codes

Er 04

Your boiler has detected that there is either not enough water in the system or the water isn't moving through the pipes correctly.

High DIY-safe £100-280 Shared across the Activ A range

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.
  2. If the pressure is too low, use the filling loop underneath the boiler to top it up with water.
  3. Ensure all radiator valves and isolation valves under the boiler are fully open.

Parts commonly replaced

  • Circulating Pump
  • Water Pressure Switch
  • Flow Temperature Sensor

Related codes

Showing 21–30 of 31
Er 05

Your boiler has detected an issue with the internal air circulation system, which is preventing it from igniting safely.

High Engineer only £180-300 Shared across the Activ A range

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

Er 06

Your boiler has temporarily stopped working because it cannot accurately read the temperature of the water flowing through the heating system due to a faulty sensor.

High Engineer only £90-170 Shared across the Activ A range

Parts commonly replaced

  • Central Heating NTC Temperature Sensor
  • Wiring Harness

Related codes

Er 08

Your boiler is struggling because it has lost the signal from an outdoor thermometer that helps it adjust your heating based on the weather.

Medium Engineer only £120-220 Shared across the Activ A range

Parts commonly replaced

  • External NTC temperature sensor
  • Wiring harness

Related codes

Er 09

Your boiler has detected an issue with the sensor that monitors the exhaust gas temperature, causing it to shut down for safety.

High Engineer only £120-220 Shared across the Activ A range

Parts commonly replaced

  • Flue gas NTC sensor
  • Wiring harness

Related codes

Er 10

Your boiler has detected that the exhaust gases are becoming too hot, so it has safely shut itself down to prevent damage or overheating.

High Engineer only £150-250 Shared across the Activ A range

Parts commonly replaced

  • Flue sensor
  • NTC thermistor
  • Primary heat exchanger

Related codes

Er 12

Your boiler has stopped working because a sensor that measures the temperature of the water returning to the system is failing to send a signal, causing the boiler to shut down as a precaution.

High Engineer only £120-200 Shared across the Activ A range

Parts commonly replaced

  • Return NTC thermistor
Er 14

Your boiler has detected that it is dangerously overheating and has automatically shut down to prevent damage.

High Engineer only £150-300 Shared across the Activ A range

Parts commonly replaced

  • Central heating pump
  • NTC thermistor
  • Printed Circuit Board
Er 15

Your boiler has detected that water is not flowing through it properly, which has caused it to safely shut down to prevent overheating.

High Engineer only £150-300 Shared across the Activ A range

Parts commonly replaced

  • Central heating pump
  • Flow sensor
  • Automatic bypass valve

Related codes

Er 16

Your boiler has detected that two temperature sensors may have been wired into the wrong places or the internal water pump has been installed incorrectly.

High Engineer only £100-£200 Shared across the Activ A range

Parts commonly replaced

  • Flow NTC sensor
  • Return NTC sensor
  • Central heating pump

Related codes

Er 17

Your boiler has temporarily stopped working because it cannot accurately read the temperature of the water flowing through the system.

High Engineer only £90-180 Shared across the Activ A range

Parts commonly replaced

  • Central Heating NTC Temperature Sensor
  • Wiring harness

Related codes

Showing 31–31 of 31
Er 18

Your boiler has stopped working because it cannot detect enough water or water flow inside its main heating pipes.

High DIY-safe £100-£250 Shared across the Activ A range

What to check first

  1. Check your boiler pressure gauge to see if it has dropped below 1 bar.
  2. Use the filling loop underneath the boiler to top up the pressure to between 1 and 1.5 bars.
  3. Reset the boiler using the reset button or dial.

Parts commonly replaced

  • Circulating pump
  • Pressure sensor
  • Automatic air vent

Related codes

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