Common problems guide

The most common Biasi Antares System problems

The faults most likely to send a Biasi Antares System into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

72 documented codes
6 most common
6 DIY-safe checks
0 engineer needed

The 6 most common faults

01
E02 High DIY-safe

Your boiler has switched itself off to prevent overheating, usually because the water inside has become too hot.

What to try first

Check that your radiator valves are open to allow water to flow.Check your boiler pressure gauge and top it up to 1.5 bar if it is too low.Press the 'Reset' button on the boiler control panel to see if the fault clears.

Est. cost
£100-280
Parts
Overheat Thermostat, Circulation Pump, Main Heat Exchanger
Full guide for E02
02
E04 High DIY-safe

Your boiler has detected that there is either not enough water pressure in the system or the water is not moving through the pipes as it should.

What to try first

Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.If the pressure is too low, use the filling loop valves under the boiler to top up the water pressure.Reset the boiler once the correct pressure has been reached.

Est. cost
£100-£350
Parts
Circulation pump, Water pressure switch, Expansion vessel
Full guide for E04
03
E14 High DIY-safe

Your boiler is overheating because water is not moving through the system quickly enough to be cooled down.

What to try first

Check that all radiator valves are fully openEnsure the boiler pressure gauge is between 1 and 1.5 barCheck for any signs of an external system blockage or frozen pipes

Est. cost
£120-£350
Parts
Circulation Pump, NTC Temperature Sensors, Main Heat Exchanger
Full guide for E14
04
13 High DIY-safe

Your boiler has detected that the water is getting too hot too quickly, usually because the water isn't flowing through the system as it should.

What to try first

Check that your radiator valves are fully openEnsure the boiler pressure is between 1 and 1.5 barCheck for any visible leaks around the pipeworkTry restarting the boiler using the reset button

Est. cost
£120-£350
Parts
Central heating pump, Main heat exchanger (de-scaling), Thermistor (NTC sensor)
Full guide for 13
05
14 High DIY-safe

Your boiler has shut down because it is getting too hot or the water is not circulating properly through the system.

What to try first

Check that all radiator valves are fully openEnsure the boiler pressure is between 1.0 and 1.5 barCheck for any visible leaks around the central heating pump

Est. cost
£180-350
Parts
Circulating Pump, Overheat Thermostat, Main Heat Exchanger (if blocked)
Full guide for 14
06
15 High DIY-safe

Your boiler has stopped working because water is not flowing through the system quickly enough to prevent it from getting too hot.

What to try first

Check that the boiler pressure is between 1.0 and 1.5 bar on the gauge.Ensure all radiator valves are fully open.Check if any bypass valves or external pumps are switched off.

Est. cost
£120-£350
Parts
Circulation pump, Primary heat exchanger, Return filter
Full guide for 15

on the Biasi Antares System

Overheat ThermostatCirculation PumpMain Heat ExchangerCirculation pumpWater pressure switchExpansion vessel

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Biasi shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue

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See the full 72-code list for the Biasi Antares System