Common problems guide

The most common Biasi Advance Plus problems

The faults most likely to send a Biasi Advance Plus into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
35 documented codes
6 most common
6 DIY-safe checks
0 engineer needed

The 6 most common faults

01
Er 04 High DIY-safe

Your boiler is struggling to detect the water flowing through it, which is likely caused by low system pressure.

What to try first

Check your boiler pressure gauge; if it is below 1 bar, find the filling loop (usually a silver braided hose under the boiler).Open the valves on the filling loop to allow water into the system until the gauge reads 1.5 bar.Close the valves tightly and restart the boiler.

Est. cost
£80-180
Parts
Circulation pump, Flow switch, Pressure sensor
Full guide for Er 04
02
An 11 High DIY-safe

Your boiler is struggling to light its burner or cannot detect that a flame has been successfully lit, preventing it from heating your water.

What to try first

Check if other gas appliances, like your hob, are working to ensure gas is reaching the property.Verify that your prepaid gas meter has credit if applicable.Press and hold the 'Reset' button for five seconds to see if the boiler restarts.

Est. cost
£90-280
Parts
Ignition Electrode, Flame Sensing Probe, Gas Valve
Full guide for An 11
03
Er 13 High DIY-safe

Your boiler has detected that the water is getting too hot too quickly because it isn't circulating through the system properly.

What to try first

Check that all radiator valves are fully openEnsure the boiler pressure is between 1.0 and 1.5 barGently bleed air from your radiators using a radiator key

Est. cost
£120-£350
Parts
Circulation Pump, Main Heat Exchanger, Return Temperature Sensor
Full guide for Er 13
04
Er 03 + RESET High DIY-safe

Your boiler has temporarily stopped working as a safety precaution and needs a manual reset to try and get going again.

What to try first

Locate the reset button or turn the mode selector to the 'Reset' position on your Biasi boiler control panel.Hold the reset button down for about 2 to 5 seconds and then release it.Wait a moment to see if the boiler fires up and resumes normal operation.

Est. cost
£90-250
Parts
Ignition electrode, Gas valve, Printed circuit board (PCB)
Full guide for Er 03 + RESET
05
Er 04 + High DIY-safe

Your boiler has detected that there is either not enough water in the system or the water isn't moving through the pipes correctly.

What to try first

Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.If the pressure is too low, use the filling loop underneath the boiler to top it up with water.Ensure all radiator valves and isolation valves under the boiler are fully open.

Est. cost
£100-280
Parts
Circulating Pump, Water Pressure Switch, Flow Temperature Sensor
Full guide for Er 04 +
06
Er 13 + High DIY-safe

Your boiler has detected that the water is getting too hot too quickly because it isn't circulating through the system properly.

What to try first

Check that all radiator valves are fully openEnsure the boiler pressure is between 1.0 and 1.5 barGently bleed air from your radiators using a radiator key

Est. cost
£120-£350
Parts
Circulation Pump, Main Heat Exchanger, Return Temperature Sensor
Full guide for Er 13 +

on the Biasi Advance Plus

Circulation pumpFlow switchPressure sensorIgnition ElectrodeFlame Sensing ProbeGas Valve

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Biasi shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 35-code list for the Biasi Advance Plus