Biasi Riva Compact HE MK2 Fault codes & diagnostics

22 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 24-28 kW 2010-2016 Discontinued

Replaced by: Riva Plus

Download the Biasi Riva Compact HE MK2 manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
5 Emergency 17 High

All 22 documented codes

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All operation lights OFF

Your boiler has lost all power and is completely unresponsive to any requests for heating or hot water, suggesting a total electrical failure.

High Engineer only £120-250

Parts commonly replaced

  • Printed circuit board (PCB)
  • Internal fuse
  • Wiring harness
An

Your boiler is failing to light the burner because it cannot detect a flame, meaning your heating and hot water will not work.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Printed circuit board (PCB)
E00---684

Your boiler is failing to detect that water is circulating properly, which prevents it from firing safely.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch
  • Diverter valve diaphragm
E00---688

Your boiler is struggling to detect the flow of water needed to provide hot water or heating because an internal sensor is failing to recognise that the system is active.

High Engineer only £150-250

Parts commonly replaced

  • DHW Flow switch
  • Diaphragm kit
E01---204

Your boiler is not detecting that the hot water is flowing correctly, so it has shut down to prevent the system from getting too hot.

High Engineer only £150-250

Parts commonly replaced

  • Flow switch
  • DHW heat exchanger
  • Diverter valve

Related codes

E01---205

Your boiler is struggling to detect the temperature of the water used for your taps and shower, which is preventing it from heating your hot water properly.

High Engineer only £150-250

Parts commonly replaced

  • DHW Temperature Sensor
  • NTC Sensor
  • Domestic Hot Water Heat Exchanger
E83---013

Your boiler has detected an issue with the safety valve that monitors pressure, likely requiring a professional to check for leaks or internal component failure.

High Engineer only £120-250

Parts commonly replaced

  • Pressure Relief Valve (PRV)
  • Pressure Sensor
E83---082

Your boiler is failing to detect that you have turned on a hot tap, so it is refusing to heat your water.

High Engineer only £120-220

Parts commonly replaced

  • DHW flow switch
  • Turbine sensor
E83---086

Your boiler is struggling to direct heat between your radiators and your hot water taps because a mechanical switch inside the unit has failed.

High Engineer only £180-300

Parts commonly replaced

  • Diverter valve actuator
  • Diverter valve cartridge
E83---101

Your boiler has detected that it is getting dangerously hot and has shut itself down to prevent damage or fire risk.

Emergency Engineer only £120-250

Parts commonly replaced

  • Overheat thermostat
  • Central heating pump
  • Diverter valve
  • Heat exchanger
Showing 11–20 of 22
E83---121

Your boiler is struggling to manage the water pressure inside the system because an internal component responsible for absorbing pressure changes has failed.

High Engineer only £180-300

Parts commonly replaced

  • Expansion vessel
  • Pressure relief valve
  • Auto air vent
E83---122

Your boiler is failing to detect a flame during ignition, meaning it cannot safely start to heat your water or home.

High Engineer only £120-220

Parts commonly replaced

  • Ignition electrode
  • Flame rectification probe
  • Ignition lead
E83---126

Your boiler is failing to light the flame safely because it cannot detect the ignition spark, meaning you currently have no heating or hot water.

High Engineer only £120-220

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Printed Circuit Board (PCB)

Related codes

E83---127

Your boiler is failing to light the burner because it cannot detect the necessary spark, meaning you will currently have no heating or hot water.

High Engineer only £150-250

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • PCB

Related codes

E83---129

Your boiler is failing to detect or control the gas flow properly, which means it has safely shut itself down to prevent ignition issues.

High Engineer only 180-350

Parts commonly replaced

  • Gas valve
  • PCB (Printed Circuit Board)
  • Wiring harness
E83---142

Your boiler has failed to ignite the gas burner after several attempts, so it has safely shut down to prevent a build-up of unburnt gas.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Ignition lead
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

E83---178

Your boiler has detected an issue with the internal insulation or protective panels lining the area where the flame burns, which is a safety mechanism to prevent overheating of the outer casing.

Emergency Engineer only £150-250

Parts commonly replaced

  • Combustion chamber insulation panels
  • Burner door seal
E83---180

Your boiler has detected a physical problem with the internal insulation or heat shield inside the combustion chamber, which requires a professional inspection to ensure the unit is running safely.

Emergency Engineer only £150-300

Parts commonly replaced

  • Combustion chamber rear insulation panel
  • Heat shield
E83---181

Your boiler has detected an issue with the internal insulation panel inside the main combustion area that needs professional attention.

High Engineer only £150-250

Parts commonly replaced

  • Combustion chamber rear insulation panel
  • Insulation kit
E83---196

Your boiler has detected a potential issue with the seal of the combustion chamber, which is a safety mechanism to prevent exhaust gases from leaking into your home.

Emergency Engineer only £120-250

Parts commonly replaced

  • Combustion chamber gaskets
  • Front panel seal kit
  • Pressure switch
Showing 21–22 of 22
E83---197

Your boiler has detected an issue with the seal or security of the front cover protecting the internal combustion area, which is a vital safety feature to prevent fumes from escaping.

Emergency Engineer only £100-200

Parts commonly replaced

  • Combustion chamber front panel seal
  • Pressure test gasket
  • Front panel retaining clips
Lock-out signal lamp red

Your boiler is failing to light the flame despite several attempts, meaning it has safely shut itself down to prevent a gas buildup.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Ignition transformer
  • Control board

5 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.