Common problems guide

The most common Biasi Riva Plus HE problems

The faults most likely to send a Biasi Riva Plus HE into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
6 documented codes
6 most common
0 DIY-safe checks
6 engineer needed

The 6 most common faults

01
Faulty air pressure sensor High Engineer

Your boiler is struggling to detect the airflow needed for safe operation, so it has shut down to prevent any issues.

Est. cost
£150-250
Parts
Air Pressure Switch, Venturi, Fan assembly
Full guide for Faulty air pressure sensor
02
Safety thermostat lock out High Engineer

Your boiler has detected that it has become dangerously overheated and has automatically shut itself down to prevent damage or fire risk.

Est. cost
£120-250
Parts
Safety thermostat, Pump, Diverter valve
Full guide for Safety thermostat lock out
03
Flame detection error High Engineer

Your boiler is failing to light the flame or keep it running, which means it cannot produce heating or hot water safely.

Est. cost
£120-250
Parts
Ignition electrode, Flame rectification probe, Gas valve
Full guide for Flame detection error
04
Other faults High Engineer

Your boiler is experiencing a generic system error that prevents it from operating correctly and providing heat or hot water.

Est. cost
£120-250
Parts
Main printed circuit board, Wiring harness, System sensor
Full guide for Other faults
05
Er01 High Engineer

Your boiler has failed to light the flame and has locked itself down for safety, meaning you currently have no heating or hot water.

Est. cost
£120-250
Parts
Ignition electrode, Gas valve, Printed Circuit Board (PCB)
Full guide for Er01
06
Lack of burner ignition High Engineer

Your boiler is failing to light the flame needed to produce heat or hot water.

Est. cost
£120-250
Parts
Ignition electrode, Gas valve, PCB (Printed Circuit Board)
Full guide for Lack of burner ignition

on the Biasi Riva Plus HE

Air Pressure SwitchVenturiFan assemblySafety thermostatPumpDiverter valve

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Biasi shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 6-code list for the Biasi Riva Plus HE