Common problems guide

The most common Biasi boiler problems

The faults we see most often across the Biasi range — with plain-English causes, what to check first, estimated repair costs, and whether it's a DIY job or needs a Gas Safe engineer. Based on fault-code data across 46 Biasi boiler models.

284 unique codes
46 models covered
8 DIY-safe (top 8)
8 engineer needed

The most common Biasi faults

01
E01 High DIY-safe

Your boiler has failed to light the gas flame and has locked itself out for safety.

What to try first

Check that your gas supply is turned on and other gas appliances are working.Press and hold the Reset button for 2 seconds then release.Wait for the boiler to attempt to restart; repeat up to three times if it fails.

Est. cost
£100-£250
Parts
Ignition Electrode, Gas Valve, Printed Circuit Board (PCB)
Full guide for Riva Compact HE M96.24SM/C E01
02
Lack of power supply High DIY-safe

Your boiler is not receiving any electrical power, which stops it from working entirely.

What to try first

Check that the fused spur switch supplying the boiler is turned on.Check your home's fuse box or consumer unit to see if a trip switch or fuse has blown.Try plugging a lamp into a nearby socket to verify the electrical supply is working.

Est. cost
£90-250
Parts
Fuse, Printed Circuit Board (PCB)
Full guide for Parva 28S Lack of power supply
03
Er 01 High DIY-safe

Your boiler has tried to light several times but failed, so it has shut itself down for safety.

What to try first

Check if other gas appliances, like your hob, are working to ensure fuel is reaching the houseEnsure your gas meter hasn't run out of credit or been turned offPress and hold the 'Reset' button for five seconds to see if the boiler restarts

Est. cost
£100-280
Parts
Ignition electrode, Gas valve, Flame sensing probe
Full guide for Activ A Er 01
04
Er 02 High DIY-safe

Your boiler has switched itself off because it has detected that the water inside has become or is becoming too hot.

What to try first

Ensure all radiator valves are fully open to allow water to circulateCheck that the boiler pressure is between 1.0 and 1.5 bar on the gaugePress and hold the 'Reset' button for five seconds to restart the system

Est. cost
£100-280
Parts
Overheat Thermostat, Central Heating Pump, Main Heat Exchanger
Full guide for Activ A Er 02
05
Er 03 High DIY-safe

Your boiler has temporarily stopped working as a safety precaution and needs to be reset.

What to try first

Locate the reset button or turn the mode dial to the reset position on your Biasi Advance 25C.Press and hold the reset button for approximately 3 to 5 seconds.Wait to see if the boiler fires up normally; if the code returns, do not keep resetting it.

Est. cost
£90-250
Parts
Ignition electrode, Gas valve, Printed circuit board (PCB)
Full guide for Advance 25C Er 03
06
Er 14 High DIY-safe

Your boiler has safely shut itself down due to a safety lock-out, meaning it needs to be manually reset or checked by a professional before it will work again.

What to try first

Locate the reset button or dial on your Biasi boiler control panel.Press and hold the reset button for about 3 to 5 seconds.Wait to see if the boiler fires up normally; if the code returns, do not keep resetting it.

Est. cost
£90-250
Parts
PCB, Ignition Electrode, Gas Valve
Full guide for Advance 25C Er 14
07
Er 18 High DIY-safe

Your boiler has stopped working because it cannot detect enough water or water flow inside its main heating pipes.

What to try first

Check your boiler pressure gauge to see if it has dropped below 1 bar.Use the filling loop underneath the boiler to top up the pressure to between 1 and 1.5 bars.Reset the boiler using the reset button or dial.

Est. cost
£100-£250
Parts
Circulating pump, Pressure sensor, Automatic air vent
Full guide for Activ A Er 18
08
Er 04 High DIY-safe

Your boiler has detected that there is either not enough water in the system or the water isn't moving through the pipes correctly.

What to try first

Check the pressure gauge on the front of the boiler; it should be between 1 and 1.5 bar.If the pressure is too low, use the filling loop underneath the boiler to top it up with water.Ensure all radiator valves and isolation valves under the boiler are fully open.

Est. cost
£100-280
Parts
Circulating Pump, Water Pressure Switch, Flow Temperature Sensor
Full guide for Activ A Er 04

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