High
Flame detection error on Biasi Riva Advance HE M110B.24SR/C

Your boiler is trying to start up, but it cannot sense the flame once the gas ignites, so it safely shuts itself down to prevent any gas build-up.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Flame detection error

From this model's manual
Verified against the Biasi/Biasi Riva Advance M96 24sm installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

E02View →E04View →

All 13 fault codes on the Riva Advance HE M110B.24SR/C

Seeing a different code? Every code this model can display, in one place.

Excessive temperature on primary circuitFaulty c.h. temperature probe NTC.Faulty d.h.w temperature probe NTCFaulty Electronic control/ignition p.c.b.Faulty external temperature probe NTCFaulty fan control systemFaulty primary circuitFlue temperature probe NTC lock outLack of burner ignitionLack of power supply or faulty electronic control p.c.b.Open flue temperature probe NTCSafety thermostat lock out

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