Common problems guide

The most common Biasi Riva Advance M96.24SM problems

The faults most likely to send a Biasi Riva Advance M96.24SM into lockout — with plain-English causes, what to check first, estimated repair costs and whether you need a Gas Safe engineer.

This model is discontinued. Parts can be harder to source and expensive. If repair costs are mounting, a new A-rated boiler may be the smarter choice.
17 documented codes
6 most common
1 DIY-safe checks
5 engineer needed

The 6 most common faults

01
E01 High DIY-safe

Your boiler has failed to light the gas flame and has locked itself out for safety.

What to try first

Check that your gas supply is turned on and other gas appliances are working.Press and hold the Reset button for 2 seconds then release.Wait for the boiler to attempt to restart; repeat up to three times if it fails.

Est. cost
£100-£250
Parts
Ignition Electrode, Gas Valve, Printed Circuit Board (PCB)
Full guide for E01
Parts most often replaced

on the Biasi Riva Advance M96.24SM

Ignition ElectrodeGas ValvePrinted Circuit Board (PCB)

Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.

Call a Gas Safe engineer if…

  • You can smell gas or see signs of a leak
  • The Biasi shows an Emergency or High severity code
  • The boiler keeps locking out after repeated resets
  • You've tried the DIY checks and the fault hasn't cleared
  • There's visible water leaking from the boiler
  • The flame is yellow or orange instead of blue
See the full 17-code list for the Biasi Riva Advance M96.24SM

Related guides

Boiler losing pressure → No hot water → When to replace → Symptom checker →