BoilerFaultCodesThe 6 most common faults
Your boiler has failed to light or was unable to detect a flame, causing it to lock out for safety.
Check that your gas supply is turned on at the meterIf you have a prepay meter, check that you have creditPress and hold the Reset button for five seconds
Your boiler has sensed it is getting too hot and has shut itself down for safety.
Turn the selector switch to the 'R' position for a few seconds and then back to the original setting.Check that your radiator valves are fully open to allow water to flow.Ensure your boiler pressure is between 1 and 1.5 bar on the pressure gauge.
Your boiler has detected that the water pressure is too low, preventing it from heating your home safely.
Locate the filling loop (braided flexible hose) underneath the boiler.Slowly open the valve(s) until you hear water entering the system.Monitor the pressure gauge until it reaches between 1.0 and 1.5 bar.Close the valves tightly and press the reset button on the control panel.
Your boiler has detected that the water inside the system is getting too hot, causing it to shut down for safety.
Check that all your radiator valves are fully openEnsure the boiler pressure gauge is between 1.0 and 1.5 barReset the boiler by turning the control knob to the 'R' position for 5 seconds
Your boiler has detected that the water temperature has got too high and has shut down as a safety precaution.
Check that all radiator valves are fully openCheck that the system pressure is between 1 and 1.5 bar on the pressure gaugeOnce the boiler has cooled down, press the reset button
Your boiler has detected that the water pressure is too low to operate safely.
Locate the filling loop valves underneath the boiler.Slowly open both taps to let fresh water into the system.Close the taps once the pressure gauge on the front of the boiler reaches between 1 and 1.5 bar.
on the Biasi Riva Advance M96.28SM
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Biasi shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue