Biasi Riva Compact HE M96.28SR/C Fault codes & diagnostics

17 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 2004-present
GC Number 41-970-12
Download the Biasi Riva Compact HE M96.28SR/C manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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2 Emergency 15 High

All 17 documented codes

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1.21

Your boiler has registered a flue gas safety thermostat trip, meaning the safety device has detected an issue with the exhaust gases leaving the flue.

Emergency Engineer only £150-300

Parts commonly replaced

  • Flue safety thermostat
  • Thermal fuse
  • Main heat exchanger

Related codes

1.22

Your boiler has stopped working because moisture or condensation is not draining away properly, which triggers a safety lock-out.

High Engineer only £90-180

Parts commonly replaced

  • Condensate trap
  • Condensate pipe

Related codes

2.02

Your boiler has detected a safety-related issue with its internal sensors or temperature controls, causing it to lock out for safety.

High Engineer only £150-300

Parts commonly replaced

  • NTC thermistor
  • Main PCB

Related codes

2.9

Your boiler has detected an issue with the internal components controlling the flow of water between your heating and hot water systems.

High Engineer only £150-350

Parts commonly replaced

  • Diverter valve
  • Domestic hot water flow switch
  • Water pump

Related codes

2.11

Your boiler has locked out because the electronic control board received an unexpected data sequence or signal from its internal components.

High Engineer only £200-£400

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring Harness

Related codes

2.31

Your boiler has detected an internal electrical or wiring connection issue that is preventing it from operating safely.

High Engineer only £150-300

Parts commonly replaced

  • Main PCB
  • Wiring harness

Related codes

2.61

Your boiler has detected a temperature problem related to the domestic hot water or heating sensor, causing it to lock out for safety.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Domestic Hot Water Thermistor

Related codes

2.81

Your boiler has detected an issue with the air pressure or airflow sensor, which stops the boiler from safely igniting.

High Engineer only £150-300

Parts commonly replaced

  • Air pressure switch
  • Flue assembly
  • Fan

Related codes

2.91

Your Biasi boiler has detected an internal electronic or electrical detection fault, causing it to lock out for safety.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Flame sensor electrode

Related codes

4.21

Your boiler has detected an issue with the gas valve modulation, which means it cannot safely or accurately control the gas supply to heat your home.

Emergency Engineer only £200-£350

Parts commonly replaced

  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

5.51

Your boiler has detected an issue with the heating system's return water sensor or temperature monitoring, causing it to temporarily stop operating to protect itself.

High Engineer only £100-£200

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

7

Your boiler has detected an issue with the domestic hot water heat exchanger, which may prevent your hot water from working properly.

High Engineer only £150-300

Parts commonly replaced

  • Plate heat exchanger
  • DHW temperature sensor

Related codes

8

Your boiler has detected an issue with the domestic hot water heat exchanger, which usually means it is struggling to heat your water properly or has experienced a temperature problem.

High Engineer only £150-300

Parts commonly replaced

  • Plate heat exchanger
  • NTC thermistor
  • Flow switch

Related codes

8.01

Your boiler has detected an internal electronic or sensor communication error, which causes the system to safely lock out to prevent potential damage.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness
  • Control panel assembly

Related codes

17

Your boiler has detected an internal electronic or parameter setting error and has stopped operating to protect itself.

High Engineer only £150-300

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Wiring harness

Related codes

E01

Your boiler has failed to light the gas flame and has locked itself out for safety.

High DIY-safe £100-£250

What to check first

  1. Check that your gas supply is turned on and other gas appliances are working.
  2. Press and hold the Reset button for 2 seconds then release.
  3. Wait for the boiler to attempt to restart; repeat up to three times if it fails.

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

N/A

Your boiler has temporarily shut down because the water inside it has become dangerously hot, which usually points to a blockage in the flow.

High Engineer only £150-350

Parts commonly replaced

  • Circulating Pump
  • Automatic Bypass Valve
  • Primary Heat Exchanger

Related codes

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