High
E00---688 on Biasi Riva Compact HE M96a

Your boiler is not detecting the flow of water needed to start the heating or provide hot water, likely because an internal sensor is stuck or blocked.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Main flow switch membrane

From this model's manual
Verified against the Biasi Riva Compact 24s installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like E00---688: no call-out fees, no surprise bills.

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