High
Flashing LD2 on Biasi Riva Compact HE M96a

Your boiler is struggling to detect water moving through the system, which prevents it from safely turning on your heating or hot water.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

C.H. temperature / Primary circuit flow switch - Waiting for pressure/flow / Faulty C.H. temperature probe NTC / Faulty Primary circuit flow switch / Lack of water / Pump stuck / Air in the primary circuit

From this model's manual
Verified against the Riva Compact He C2 Service 2007 installation & service manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →
Boiler cover options

Avoid the next call-out bill

A cover plan would handle faults like Flashing LD2: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

LD1View →LD3View →

Related guides you might find useful

No hot water but heating works

Almost always a stuck diverter valve on combis.

Read →

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Radiators cold at the bottom

Sludge build-up — needs flushing, not bleeding.

Read →