Biasi Riva Plus HE M296.28SR/C Fault codes & diagnostics

12 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Natural Gas 2011-present
GC Number 41-583-19
Download the Biasi Riva Plus HE M296.28SR/C manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
2 Emergency 8 High 2 Medium

All 12 documented codes

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01.8

Your boiler has registered an issue with its internal programming or configuration settings, which requires a professional to safely reprogram or reset the system.

Medium Engineer only £90-180

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Control Panel

Related codes

1.71

Your boiler has safely shut down because a sensor measuring the temperature of the exhaust gases leaving the flue is reading incorrectly or has failed.

High Engineer only £120-250

Parts commonly replaced

  • Flue NTC temperature sensor
  • Wiring harness to flue sensor

Related codes

1.81

Your boiler has detected a blockage or restriction in the internal pipe that drains away wastewater, which causes the system to shut down safely to prevent water from backing up.

High DIY-safe £80-150

What to check first

  1. Locate the external condensate pipe on the outside wall where it exits your home.
  2. Check if the end of the pipe is frozen (during cold weather) or blocked by debris, leaves, or algae.
  3. If frozen, pour warm (not boiling) water gently over the external pipe to thaw it and reset the boiler.

Parts commonly replaced

  • Condensate trap
  • Condensate hose

Related codes

2.01

Your boiler has temporarily stopped because it cannot detect enough water flowing through its main internal pipes.

High Engineer only £150-300

Parts commonly replaced

  • Flow switch
  • Microswitch
  • Water pressure sensor

Related codes

2.7

Your boiler has detected an issue with the internal water pump, which means it cannot circulate water properly to provide your heating and hot water.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Pump automatic air vent
  • Pump printed circuit board

Related codes

2.21

Your boiler has temporarily stopped working because it cannot accurately read the temperature of the water inside its main heating system.

High Engineer only £90-£180

Parts commonly replaced

  • NTC thermistor / temperature probe
  • Wiring harness

Related codes

2.41

Your boiler has temporarily stopped working because it cannot safely confirm that air and exhaust gases are flowing properly.

High Engineer only £120-250

Parts commonly replaced

  • Air pressure switch
  • Pressure sensing tubes
  • Flue assembly
  • PCB

Related codes

2.51

Your boiler is failing to detect the flame when it tries to start up, so it is locking out for safety to prevent gas from building up.

High Engineer only £90-180

Parts commonly replaced

  • Ignition / Detection Electrode
  • Ignition Lead

Related codes

2.61

Your boiler has temporarily shut down because it has detected dangerously high temperatures inside the unit.

Emergency Engineer only £100-250

Parts commonly replaced

  • Safety thermostat
  • NTC thermistor
  • Circulating pump

Related codes

4.9

Your boiler has detected an issue with the valve that controls the gas supply to the burner, meaning it has temporarily stopped working to keep your home safe.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

31

Your boiler is having trouble managing the flow of water internally, which usually happens when an automatic valve inside gets stuck.

High Engineer only £150-£300

Parts commonly replaced

  • By-pass valve
  • Automatic bypass assembly
N/A

Your boiler is struggling to accurately measure the temperature of the water inside the heating system, which usually stops the central heating from working properly.

Medium Engineer only £100-£200

Parts commonly replaced

  • Central Heating NTC Temperature Sensor
  • Wiring harness

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