Medium
N/A on Biasi Riva Plus M296.24SM

Your boiler is struggling to accurately measure the temperature of the water inside the heating system, which usually stops the central heating from working properly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Faulty c.h. temperature probe NTC

Shared across the Riva Plus HE range
This code is shared by the boilers in this range, which use the same control board. It may not be printed in this exact variant’s manual.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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