British Gas 0.0 Fault Code
Also written as 00 — same fault.
The British Gas 0.0 fault code means: your boiler is simply showing the record of the most recent error it encountered to help a service engineer diagnose past issues.. It appears on 1 British Gas model in our database.
Technical description: Last fault (displays any faults that have occurred for the information of the service engineer)
DIY fix possible
Press the 'Reset' button if the boiler is currently locked outMonitor the boiler to see if a specific error code appears during operationIf the boiler is working normally, no action is required
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A cover plan would handle faults like 0.0: no call-out fees, no surprise bills.
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British Gas models that show the 0.0 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
British Gas 0.0 fault code information on this page is sourced and cross-checked against the official British Gas service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026