British Gas E9 Fault Code
The British Gas E9 fault code means: your boiler has switched itself off because it has become too hot internally, usually due to a lack of water flow or a circulation problem.. It appears on 1 British Gas model in our database.
Technical description: Safety temperature limiter has tripped
DIY fix possible
Check if your radiator valves are open to allow water to flow.Check your boiler pressure gauge and top it up to 1.5 bar if it is too low.Press the reset button on the front of the boiler.
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British Gas models that show the E9 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
British Gas E9 fault code information on this page is sourced and cross-checked against the official British Gas service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026