E9 High

British Gas E9 Fault Code

The British Gas E9 fault code means: your boiler has switched itself off because it has become too hot internally, usually due to a lack of water flow or a circulation problem.. It appears on 1 British Gas model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Safety temperature limiter has tripped
Typical repair cost £90-280 (including labour)

DIY fix possible

Check if your radiator valves are open to allow water to flow.Check your boiler pressure gauge and top it up to 1.5 bar if it is too low.Press the reset button on the front of the boiler.

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Avoid the next call-out bill

A cover plan would handle faults like E9: no call-out fees, no surprise bills.

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British Gas models that show the E9 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

British Gas E9 fault code information on this page is sourced and cross-checked against the official British Gas service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026