EA High

British Gas EA Fault Code

The British Gas EA fault code means: your boiler is failing to light the gas or isn't staying lit, meaning you won't have any heating or hot water until it is reset or repaired.. It appears on 1 British Gas model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flame not detected
Typical repair cost £90-£350 (including labour)

DIY fix possible

Check that your gas meter is turned on and gas is reaching other appliances like a hob.If you have a pre-payment meter, ensure you have sufficient credit.Press the Reset button on the front of the boiler for five seconds.

Find a Gas Safe engineer

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Avoid the next call-out bill

A cover plan would handle faults like EA: no call-out fees, no surprise bills.

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British Gas models that show the EA fault code

Click a model for the full fault code list and model-specific repair notes.

Source

British Gas EA fault code information on this page is sourced and cross-checked against the official British Gas service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026