British Gas EA Fault Code
The British Gas EA fault code means: your boiler is failing to light the gas or isn't staying lit, meaning you won't have any heating or hot water until it is reset or repaired.. It appears on 1 British Gas model in our database.
Technical description: Flame not detected
DIY fix possible
Check that your gas meter is turned on and gas is reaching other appliances like a hob.If you have a pre-payment meter, ensure you have sufficient credit.Press the Reset button on the front of the boiler for five seconds.
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British Gas models that show the EA fault code
Click a model for the full fault code list and model-specific repair notes.
Source
British Gas EA fault code information on this page is sourced and cross-checked against the official British Gas service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026