British Gas -II- Fault Code
Also written as II — same fault.
The British Gas -II- fault code means: your boiler is currently running a routine startup sequence to fill its internal safety trap with water and is not actually faulty.. It appears on 1 British Gas model in our database.
Technical description: trap filling programme is active
DIY fix possible
Wait approximately 15 to 20 minutes for the sequence to finish automaticallyEnsure your thermostat is calling for heatMonitor the display until the code disappears and the boiler starts normal operation
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British Gas models that show the -II- fault code
Click a model for the full fault code list and model-specific repair notes.
Source
British Gas -II- fault code information on this page is sourced and cross-checked against the official British Gas service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026