British Gas S.30 Fault Code
Also written as S30 — same fault.
The British Gas S.30 fault code means: your boiler is working fine, but it isn't receiving a signal from your room thermostat or programmer telling it to turn on.. It appears on 1 British Gas model in our database.
Technical description: No Heating demand from external controls 230V. Check wiring in external controller. Check wiring at Installer Interface.
DIY fix possible
Check that your room thermostat is turned up higher than the current room temperature.Ensure your central heating programmer or timer is set to 'ON' or 'AUTO'.Replace the batteries in your wireless room thermostat if the display is blank or fading.Check that the internet gateway is connected if you use a smart system like Hive or Nest.
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British Gas models that show the S.30 fault code
Click a model for the full fault code list and model-specific repair notes.
Source
British Gas S.30 fault code information on this page is sourced and cross-checked against the official British Gas service / installation manuals for each affected model.
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026