Chaffoteaux Britony II 40FF Fault codes & diagnostics

26 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Combi Natural Gas 40 kW 2000-2007 Discontinued
GC Number 52-980-21

Replaced by: Britony Combi SE

Download the Chaffoteaux Britony II 40FF manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Each cell = one fault code. Hover to identify.
8 Emergency 16 High 1 Medium 1 Low

All 26 documented codes

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8.1

Your boiler is unable to start the initial flame required to heat your water or radiators.

High Engineer only £120-280

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Ignition Lead
  • Printed Circuit Board (PCB)
8.2

Your boiler is struggling to stay lit because the small starter flame is too weak or unstable to safely ignite the main burner.

High Engineer only £90-180

Parts commonly replaced

  • Pilot Injector
  • Ignition Electrode
  • Gas Valve

Related codes

8.3

Your boiler is failing to keep its pilot flame lit, which means the system cannot stay fired up to provide heating or hot water.

High Engineer only £90-180

Parts commonly replaced

  • Thermocouple
  • Gas Valve
  • Pilot Injector

Related codes

8.4

Your boiler is struggling to keep its internal flame lit, which means the system cannot heat up and will likely shut down for safety.

High Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Gas Valve
  • Pilot Burner Assembly

Related codes

8.4.1

Your boiler is failing to ignite the gas burner, meaning you will not have any heating or hot water until it is reset or repaired.

High Engineer only £120-350

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • PCB (Printed Circuit Board)
  • Flame Sensor
8.4.2

Your boiler is starting to heat water but quickly shuts down the flame, meaning you will likely have cold or flickering water temperatures.

High Engineer only £120-280

Parts commonly replaced

  • Diverter valve
  • DHW temperature sensor (NTC)
  • Secondary heat exchanger
8.5

Your boiler is trying to start but the burner is failing to ignite, meaning your heating and hot water will not work.

High Engineer only £120-280

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

8.6

The main gas control dial on the front of your boiler has become difficult to turn or is seized, preventing you from adjusting the settings.

Low Engineer only £90-160

Parts commonly replaced

  • Gas control tap assembly
  • Control knob
8.7

Your boiler has detected that the water temperature is too low for it to operate correctly, which usually means the water is not circulating properly or a sensor is faulty.

High DIY-safe £90-180

What to check first

  1. Check that your boiler pressure is between 1 and 1.5 bar on the gauge.
  2. Ensure all radiator valves are fully open.
  3. Restart the boiler using the reset button to see if the error clears.

Parts commonly replaced

  • Temperature Sensor (NTC Thermistor)
  • Circulation Pump
  • Heat Exchanger

Related codes

8.8

The main gas control dial on the boiler is physically stuck or difficult to turn, preventing you from operating the unit correctly.

Medium Engineer only £90-180

Parts commonly replaced

  • Gas control valve assembly
  • Selector knob
  • Control spindle

Related codes

Showing 11–20 of 26
8.9

Your boiler is not burning gas correctly, which is creating soot and could lead to dangerous carbon monoxide build-up.

Emergency Engineer only £120-350

Parts commonly replaced

  • Burner
  • Main Injector
  • Heat Exchanger

Related codes

8.11

Your boiler is not burning gas cleanly, which is causing a buildup of soot and potentially releasing dangerous fumes.

Emergency Engineer only £120-350

Parts commonly replaced

  • Burner assembly
  • Gas valve
  • Heat exchanger (cleaning/replacement)
  • Injector nozzles

Related codes

8.12

Your boiler has detected that the water pressure is too low for it to operate safely and effectively.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (the silver braided hose) underneath or near the boiler.
  2. Slowly open the valve(s) until you hear water flowing and watch the pressure gauge.
  3. Close the valves tightly once the pressure gauge reaches 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure sensor

Related codes

8.13

Your boiler is making a loud knocking or vibrating noise because the water isn't flowing through the main heat exchanger correctly, causing it to overheat locally.

High Engineer only £120-£450

Parts commonly replaced

  • Main Heat Exchanger
  • Circulation Pump
  • Central Heating Filter

Related codes

BURNER STAYS ON

Your boiler's internal burner is failing to switch off even when you are not using hot water or heating, which suggests a mechanical component is stuck or blocked.

Emergency Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Water section diaphragm/assembly
  • Venturi
EXPLOSIVE IGNITION

Your boiler is struggling to light smoothly and is experiencing small mini-explosions or loud bangs when it tries to start.

Emergency Engineer only £120-250

Parts commonly replaced

  • Pilot injector
  • Ignition electrode
  • Gas valve
HEATING BODY NOISE

Your boiler is making loud banging or kettling noises because of a buildup of limescale or poor water circulation, which is causing parts to overheat.

High Engineer only £150-300

Parts commonly replaced

  • Primary Heat Exchanger
  • System Filter
  • Central Heating Pump
INSUFFICIENT WATER FLOW

Your boiler is struggling to detect the flow of water necessary to ignite and provide you with heating or hot water.

High Engineer only £120-250

Parts commonly replaced

  • Water flow switch
  • Diaphragm
  • Venturi
LOW WATER TEMPERATURE

Your boiler is struggling to heat the water properly because the internal burner is not getting enough fuel or the airflow system is incorrectly configured.

High Engineer only £120-280

Parts commonly replaced

  • Gas valve
  • Water governor diaphragm
  • Venturi tube
MAIN BURNER DOES NOT LIGHT

Your boiler is failing to ignite because it isn't receiving enough gas or water flow to start the heating process.

High Engineer only £120-250

Parts commonly replaced

  • Diaphragm
  • Gas valve
  • Venturi
Showing 21–26 of 26
PILOT FLAME DOES NOT LIGHT

Your boiler is failing to ignite because it cannot start the small flame needed to safely light the main burner.

High Engineer only £120-220

Parts commonly replaced

  • Ignition electrode
  • Pilot assembly
  • Ignition lead
  • PCB
PILOT WILL NOT STAY ALIGHT

Your boiler's small starter flame keeps blowing out or failing to stay lit, which prevents the main boiler from igniting and providing heating or hot water.

Emergency Engineer only £120-250

Parts commonly replaced

  • Thermocouple
  • Gas valve
  • Pilot assembly
POOR PILOT FLAME

Your boiler is struggling to keep its small starter flame lit, so it has safely shut down to prevent gas from building up.

Emergency Engineer only £120-220

Parts commonly replaced

  • Pilot injector
  • Pilot burner assembly
  • Pilot tubing
SOOT FORMED

Your boiler is struggling to breathe, causing a build-up of waste material that indicates it is not burning gas cleanly, which can be dangerous.

Emergency Engineer only £150-300

Parts commonly replaced

  • Burner assembly
  • Injectors
  • Flue seals
WATER TEMPERATURE

Your boiler is struggling to heat your hot water properly, usually because the water is flowing through it too quickly for it to warm up or because the gas supply is restricted.

High Engineer only £120-250

Parts commonly replaced

  • Water governor
  • Venturi
  • Flow regulator
YELLOW FLAMES

Your boiler is burning gas inefficiently, which is dangerous and can lead to the production of poisonous carbon monoxide gas.

Emergency Engineer only £150-350

Parts commonly replaced

  • Primary heat exchanger
  • Burner assembly
  • Flue seals

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.