High
5.iv on Chaffoteaux Celtic 2 24 Rsc

Your boiler is struggling to provide hot water properly because an internal component inside the burner area was incorrectly installed or replaced.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Hot water does not operate over temperature range - Incorrect venturi fitted

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer
Search the official register →

Related guides you might find useful

No hot water but heating works

Almost always a stuck diverter valve on combis.

Read →

Banging / kettling / whistling noise

Each noise points to a different fault.

Read →

Yellow or orange flame — CO safety

Safety-critical — turn off, read this.

Read →