High
6.ii on Chaffoteaux Celtic 24 HE

Your boiler has stopped working because the internal pump that moves water around is stuck, meaning the burner cannot safely light.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No main burner - Pump jammed

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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