1 16 High

Chaffoteaux 1 16 Fault Code

Also written as 116 — same fault.

The Chaffoteaux 1 16 fault code means: your boiler has detected that the safety connection for an underfloor heating system is disconnected or faulty, causing it to stop heating to prevent damage.. It appears on 1 Chaffoteaux model in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Thermostat plancher ouvert
Typical repair cost £120-250 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Avoid the next call-out bill

A cover plan would handle faults like 1 16: no call-out fees, no surprise bills.

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Chaffoteaux models that show the 1 16 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Chaffoteaux 1 16 fault code information on this page is sourced and cross-checked against the official Chaffoteaux service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026