8.11 Emergency

Chaffoteaux 8.11 Fault Code

Also written as 811 — same fault.

The Chaffoteaux 8.11 fault code means: your boiler is not burning gas correctly, which means it may be producing dangerous carbon monoxide and needs to be switched off immediately.. It appears on 3 Chaffoteaux models in our database.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description: Yellow Flames - Soot Formed
Typical repair cost £120-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Chaffoteaux models that show the 8.11 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Chaffoteaux 8.11 fault code information on this page is sourced and cross-checked against the official Chaffoteaux service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026