E 20 Emergency

Chaffoteaux E 20 Fault Code

Also written as E20 — same fault.

The Chaffoteaux E 20 fault code means: your boiler has detected heat or fire inside when the gas supply should be turned off, which indicates a serious safety error.. It appears on 1 Chaffoteaux model in our database.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description: Flame detected with gas valve off
Typical repair cost £150-350 (including labour)

Engineer required

This fault requires a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Chaffoteaux models that show the E 20 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Chaffoteaux E 20 fault code information on this page is sourced and cross-checked against the official Chaffoteaux service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026