What the manual says
Manufacturer manualReset pressed 5 times within 15 minutes
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We could not tie this code to a specific manual. Treat it as indicative only.
DIY fix possible
Turn the power supply to the boiler off at the fused spur or consumer unit.Wait for at least 15 to 20 minutes to allow the boiler's internal memory to clear.Switch the power back on and check if the error code has cleared.
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Related fault codes
All 36 fault codes on the Minima HE System 24
Seeing a different code? Every code this model can display, in one place.