High
E 09 on Chaffoteaux Minima HE

Your boiler has lost the signal from the sensor that monitors the temperature of your hot water, which means it will likely stop heating your water until the connection is restored.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

DHW sensor open circuit

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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