High
30-80 (L, M, L, M, M, M) on Chaffoteaux Serelia 24 MFFI

Your boiler has detected that the water pump inside is stuck or not moving, usually because it has seized up during a period of inactivity.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Besides freezing pump

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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