High
6.ii on Chaffoteaux Sterling FF

Your boiler has stopped working because the mechanical part responsible for moving water around the system is stuck and cannot spin.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

No main burner - Pump jammed

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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