How much does it cost to fix boiler error code Burner on neon NOT illuminated?

Typical repair cost for the boiler Burner on neon NOT illuminated fault is £120-300 including labour.

Burner on neon NOT illuminated High

Boiler Fault Code Burner on neon NOT illuminated

Also written as BURNERONNEONNOTILLUMINATED — same fault.

Reviewed by the BoilerFaultCodes Editorial Team Last reviewed 27 April 2026

Fault code Burner on neon NOT illuminated appears across 2 boiler brands and 3 models. The exact meaning varies by manufacturer — pick your boiler brand below to see the model-specific fix.

Most common meaning Your boiler is not attempting to light the flame, which means you have no heating or hot water because the system has encountered an internal startup error. (As reported on Potterton Performa 30 HE)

Pick your boiler brand for the Burner on neon NOT illuminated fix

Baxi Burner on neon NOT illuminated 1 model Potterton Burner on neon NOT illuminated 2 models

Source

Information for the Burner on neon NOT illuminated fault code is sourced from the official service / installation manual for each model that displays it. Read more about how we source fault codes →

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 27 April 2026