BoilerFaultCodes F.396 High
Boiler Fault Code F.396
Also written as F396 — same fault.
Reviewed by the BoilerFaultCodes Editorial Team Last reviewed
Fault code F.396 appears across 1 boiler brand and 4 models. The exact meaning varies by manufacturer — pick your boiler brand below to see the model-specific fix.
Most common meaning Your boiler has detected a communication issue with its internal heat sensor, which prevents the burner from safely igniting to provide your heating and hot water. (As reported on Viessmann Vitodens 100-W WB1A)
Pick your boiler brand for the F.396 fix
Source
Information for the F.396 fault code is sourced from the official service / installation manual for each model that displays it. Read more about how we source fault codes →
Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026