5 High

Dimplex 5 Fault Code

The Dimplex 5 fault code means: your boiler has started to heat up but the flame has unexpectedly gone out, causing the system to shut down for safety.. It appears on 3 Dimplex models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Flame loss - Loss of flame signal during operation
Typical repair cost £120-350 (including labour)

DIY fix possible

Check that your gas emergency control valve is open and you have credit on your gas meterCheck if other gas appliances in your home, such as a hob, are working correctlyReset the boiler by following the instructions in your user manual

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Avoid the next call-out bill

A cover plan would handle faults like 5: no call-out fees, no surprise bills.

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Dimplex models that show the 5 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

Dimplex 5 fault code information on this page is sourced and cross-checked against the official Dimplex service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026