Dimplex System 30 Fault codes & diagnostics

22 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

System Natural Gas 30 kW 2008 onwards Discontinued
GC Number 41-149-01
Download the Dimplex System 30 manualThe official installation and service manual (PDF), the document these fault codes were read from. PDF

The fault code is already on your display

Note it down before pressing reset — resetting clears the code immediately. How to read fault codes →

Severity at a glance

Each cell = one fault code. Hover to identify.
22 High

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-149-01 System 30 2008–present

Appliance names and production years are taken from the UK Product Characteristics Database (the SAP/SEDBUK register). Where a GC number is also printed in this model's own manufacturer manual, both sources were checked to agree.

All 22 documented codes

Tap any card for details

1

Your boiler has shut down because it has reached a dangerously high temperature to prevent damage to the internal components.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Diverter valve
  • Heat exchanger

Related codes

4

Your boiler is trying to start up but cannot light the gas flame needed to provide heat and hot water.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances, like a cooker, are working to ensure gas is reaching the property
  2. Verify that your gas cupboard valves are open or that you have credit on your meter
  3. Press the Reset button on the boiler control panel once to see if the system restarts

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Flame Sensing Probe

Related codes

5

Your boiler has started to heat up but the flame has unexpectedly gone out, causing the system to shut down for safety.

High DIY-safe £120-350

What to check first

  1. Check that your gas emergency control valve is open and you have credit on your gas meter
  2. Check if other gas appliances in your home, such as a hob, are working correctly
  3. Reset the boiler by following the instructions in your user manual

Parts commonly replaced

  • Flame sensing electrode
  • Gas valve
  • Ignition lead

Related codes

6

Your boiler has shut down to protect itself because the water inside has become far too hot.

High Engineer only £120-350

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Heat exchanger
  • Thermistor

Related codes

7

Your boiler has shut down because the exhaust fumes have reached an unsafe temperature, triggered to prevent damage to the internal components.

High Engineer only £150-350

Parts commonly replaced

  • Secondary heat exchanger
  • Main heat exchanger (descale/flush)
  • Flue NTC sensor

Related codes

11

Your boiler thinks it sees a flame even though it hasn't turned the gas on yet, which is a safety conflict that stops it from starting.

High Engineer only £120-300

Parts commonly replaced

  • Flame sense electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

12

Your boiler has stopped providing heating and hot water because a internal heat sensor has failed, preventing the system from starting up.

High Engineer only £120-190

Parts commonly replaced

  • Central Heating (CH) Flow NTC Thermistor
  • Wiring harness

Related codes

13

Your boiler has shut down because a temperature sensor in the exhaust pipe has detected a fault or the system is unable to safely verify that a flame has been established.

High Engineer only £120-220

Parts commonly replaced

  • Flue Thermistor (NTC)
  • Ignition Electrode
  • Printed Circuit Board (PCB)

Related codes

16

Your boiler has stopped working because a sensor that monitors the temperature of the water returning from your radiators has developed a fault.

High Engineer only £90-160

Parts commonly replaced

  • CH Return NTC Thermistor
  • Connecting wiring harness

Related codes

20

Your boiler is failing to light because gas isn't reaching the burner properly, meaning you will have no heating or hot water.

High Engineer only £180-£350

Parts commonly replaced

  • Gas Valve
  • Ignition Lead
  • Main PCB

Related codes

Showing 11–20 of 22
24

Your boiler has identified a communication problem with the internal fan, causing the system to shut down for safety while the fan runs continuously.

High Engineer only £180-£350

Parts commonly replaced

  • Fan assembly
  • Fan wiring harness
  • Main circuit board (PCB)

Related codes

32

Your boiler has stopped working because it cannot detect a flame or has lost its electrical connection, meaning you currently have no heating or hot water.

High DIY-safe £120-350

What to check first

  1. Check if other gas appliances, like a hob, are working to ensure gas supply is active
  2. Ensure the boiler is plugged in and the fused spur switch is turned on
  3. Check your consumer unit/fuse box for any tripped switches
  4. Press the Reset button on the boiler control panel

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Printed Circuit Board (PCB)

Related codes

34

Your boiler has stopped working because there is a serious electronic communication error within its internal control system.

High Engineer only £150-£350

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Boiler Control Card (BCC)

Related codes

35

Your boiler has failed to ignite because the electronic control board cannot properly read or communicate with the Burner Control Component (BCC).

High Engineer only £150-300

Parts commonly replaced

  • Burner Control Component (BCC)
  • PCB

Related codes

36

Your boiler has detected an issue with the burner control component and failed to light, meaning you currently have no heating or hot water.

High Engineer only £150-300

Parts commonly replaced

  • Burner Control Component (BCC)
  • Ignition lead
  • PCB

Related codes

37

Your boiler has stopped working because it cannot detect a flame, likely due to a change or issue with the internal combustion control component.

High Engineer only £150-300

Parts commonly replaced

  • Burner Control Circuit (BCC)
  • Printed Circuit Board (PCB)
  • Ignition Electrode

Related codes

38

Your boiler has stopped working because it cannot detect a flame or has encountered an issue with its internal combustion control system.

High Engineer only £150-300

Parts commonly replaced

  • Burner Control Unit
  • Gas Valve
  • Electrodes

Related codes

39

Your boiler has failed to ignite because the burner control system has not recognized or completed its installation correctly.

High Engineer only £150-300

Parts commonly replaced

  • Burner Control Computer (BCC)
  • Printed Circuit Board (PCB)

Related codes

41

Your boiler has stopped working because the water pressure inside the system has dropped too low.

High DIY-safe

What to check first

  1. Locate the filling loop valves underneath your boiler or near the hot water cylinder.
  2. Open both valves slowly to let water into the system until the pressure gauge reads between 1.0 and 1.5 bar.
  3. Close both valves firmly and reset the boiler.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

42

Your boiler has detected that there is not enough water flowing through the system or there is insufficient water pressure to operate safely.

High DIY-safe £80-250

What to check first

  1. Check the pressure gauge on the front of the boiler; it should ideally be between 1.0 and 1.5 bar.
  2. If the pressure is below 1.0, use the external filling loop to top up the system with water until the gauge reaches 1.2 bar.
  3. Ensure all radiator valves are open and that the pump is not making loud grinding noises.
  4. Reset the boiler to clear the fault code once the pressure is restored.

Parts commonly replaced

  • Filling loop
  • Circulating pump
  • Water pressure switch
  • External expansion vessel

Related codes

Showing 21–22 of 22
50

Your boiler has failed to recognize its internal software chip or has failed to ignite, causing the system to shut down for safety.

High Engineer only £120-350

Parts commonly replaced

  • Boiler Chip Card (BCC)
  • Printed Circuit Board (PCB)
  • Ignition Electrode

Related codes

No display

Your boiler has no power and the screen is blank, meaning it cannot operate at all to provide heating or hot water.

High DIY-safe £80-250

What to check first

  1. Check if the boiler's power switch is turned on
  2. Check your home's main fuse box (RCD) to see if a circuit has tripped
  3. Check the fuse in the boiler's fused spur switch (the wall switch near the boiler)

Parts commonly replaced

  • Internal Glass Fuse
  • Printed Circuit Board (PCB)
  • Transformer

Related codes