E01 High

ECA E01 Fault Code

The ECA E01 fault code means: your boiler has failed to light because it cannot detect a gas supply or a flame, resulting in the system shutting down for safety.. It appears on 4 ECA models in our database.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description: Ignition Fault (lockout) — no gas connection; check gas valve is open; check gas in installation; press Reset; if persists notify ECA authorised service
Typical repair cost £100-280 (including labour)

DIY fix possible

Check that your gas meter is topped up and the emergency control valve is in the 'on' positionVerify if other gas appliances in your home, such as a hob, are working correctlyPress and hold the 'Reset' button for 3 to 5 seconds to clear the fault

Find a Gas Safe engineer

Search the official register for a qualified engineer in your area.

Gas Safe Register →

Avoid the next call-out bill

A cover plan would handle faults like E01: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

ECA models that show the E01 fault code

Click a model for the full fault code list and model-specific repair notes.

Source

ECA E01 fault code information on this page is sourced and cross-checked against the official ECA service / installation manuals for each affected model.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed 7 July 2026