High
F13 on ECA Confeo Premix HCH

Your boiler has locked itself because the reset button was pressed too many times in a short period, which is a safety feature to prevent further damage.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

What the manual says

Manufacturer manual

Repeated Reset Fault (blocking) — Reset button pressed more than 5 times in one hour; notify ECA authorised service

From this model's manual
Verified against the Eca Confeo Premix Hm installation & service manual, page 42.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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