ECA FELiS FL 50 HM Fault codes & diagnostics

150 fault codes with plain-English explanations, severity ratings, DIY guidance, and repair cost estimates.

Regular Natural Gas 50 kW 2021-present
GC Number 41-814-41
Download the ECA FELiS FL 50 HM manual The official installation & service manual (PDF) — the exact document these fault codes were verified against. PDF

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Severity at a glance

Each cell = one fault code. Hover to identify.
3 Emergency 102 High 35 Medium 10 Low

Which version do you have?

The GC number on your boiler's data badge identifies the exact appliance and production years, as recorded in the UK Product Characteristics Database.

GC number Appliance (register name) Produced
41-814-41 FELiS FL 50 HM NG GB Condensing Boiler 2021–present

All 150 documented codes

Tap any card for details

10

Your boiler has lost connection with the sensor that monitors the temperature outside, which may cause your heating to behave unpredictably.

Low Engineer only £90-160

Parts commonly replaced

  • Outdoor temperature sensor
  • External wiring/cabling

Related codes

20

Your boiler's temperature sensor has failed or is giving an incorrect reading, which means the system cannot safely monitor how hot the water is getting.

High Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

26

Your boiler has stopped working because it cannot correctly measure the temperature of the water circulating through your heating system.

High Engineer only £90-160

Parts commonly replaced

  • Flow NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

28

Your boiler has detected a problem with the sensor that monitors the temperature of the exhaust fumes, causing the system to shut down for safety.

High Engineer only £120-£220

Parts commonly replaced

  • Flue gas NTC sensor
  • Wiring harness
  • Main PCB

Related codes

30

Your boiler has stopped working because it cannot correctly measure the temperature of the water leaving the unit.

High Engineer only £90-160

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

32

Your boiler has detected a problem with the sensor that monitors the temperature of the water leaving the unit, preventing it from heating correctly.

High Engineer only £90-160

Parts commonly replaced

  • NTC Flow Sensor
  • Wiring Harness

Related codes

38

Your boiler has stopped working because it cannot accurately measure the temperature of the water leaving the unit.

High Engineer only £90-160

Parts commonly replaced

  • Flow Temperature Sensor (NTC Thermistor)
  • Wiring Harness
  • Main Control Board

Related codes

40

Your boiler has stopped working because it cannot correctly measure the temperature of the water returning from your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Return NTC thermistor (temperature sensor)
  • Wiring harness
  • Main PCB

Related codes

46

Your boiler system has detected a problem with the sensor that monitors water returning from the heating network, which may stop the heating from working efficiently.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC Return Temperature Sensor
  • Sensor Wiring Harness

Related codes

47

Your boiler has detected a problem with the sensor that monitors the temperature of the water returning from your radiators.

High Engineer only £90-160

Parts commonly replaced

  • Return NTC thermistor
  • Wiring harness

Related codes

Showing 11–20 of 150
50

Your boiler is having trouble measuring the temperature of your hot water, which usually means it cannot heat water for your taps correctly.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW temperature sensor (NTC thermistor)
  • Sensor wiring harness

Related codes

52

Your boiler is having trouble measuring the temperature of your hot water, which could mean your water stays cold or doesn't reach the right temperature.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Sensor (NTC)
  • Wiring Harness
  • Main PCB

Related codes

54

Your boiler has detected a problem with the sensor that monitors the temperature of your hot water, meaning you may experience inconsistent or no hot water.

Medium Engineer only £90-160

Parts commonly replaced

  • DHW Temperature Sensor (NTC Thermistor)
  • Sensor wiring harness

Related codes

57

Your boiler has detected a problem with the sensor that manages the temperature of your hot water recirculation system, which may affect how quickly your hot water arrives at the taps.

Low Engineer only £100-180

Parts commonly replaced

  • DHW Recirculation Temperature Sensor (NTC)
  • Wiring Harness

Related codes

60

Your boiler's internal room temperature sensor is reporting a communication problem, which may prevent your heating from turning on correctly.

Low DIY-safe £90-160

What to check first

  1. Turn the boiler off at the main power switch.
  2. Wait for 30 seconds.
  3. Turn the power back on to see if the error clears.

Parts commonly replaced

  • Room temperature sensor
  • Wiring harness
  • Main PCB

Related codes

65

Your boiler has lost communication with one of the temperature sensors used to monitor your home's warmth, which may prevent your heating from running correctly.

Medium Engineer only £90-180

Parts commonly replaced

  • Room temperature sensor
  • Connecting wiring harness

Related codes

68

Your boiler has lost communication with one of its temperature sensors, which means it cannot accurately monitor the heat levels in your home.

Medium DIY-safe £90-180

What to check first

  1. Check the batteries in your wall-mounted room thermostat or remote control
  2. Ensure the thermostat is within range of the boiler and has a clear signal
  3. Turn the boiler power off at the fused spur, wait 30 seconds, and turn it back on to reset the electronics

Parts commonly replaced

  • Room temperature sensor
  • NTC thermistor
  • Wireless receiver

Related codes

70

Your boiler's hot water storage tank sensor is unable to read the temperature correctly, which may affect your supply of hot water.

Medium Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

71

Your boiler's hot water tank sensor has developed a fault, meaning the system cannot correctly monitor the temperature at the bottom of the cylinder.

Medium Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

72

Your boiler is having trouble reading the temperature in the middle of your hot water storage tank, which may affect how the system manages your hot water supply.

Medium Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor wiring harness

Related codes

Showing 21–30 of 150
73

Your boiler has detected a fault with the sensor that monitors the temperature of the solar collector, meaning it cannot accurately read how hot the system is.

Medium Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

78

Your boiler has stopped working because it cannot correctly detect the water pressure, often due to a faulty sensor or a blockage.

High Engineer only £120-190

Parts commonly replaced

  • Water pressure sensor
  • Pressure transducer
  • Wiring harness

Related codes

82

Your boiler's communication system is confused because two internal components are trying to use the same identification address.

High Engineer only £90-180

Parts commonly replaced

  • Main PCB
  • Bus Interface Module

Related codes

83

Your boiler has lost the digital connection between its main control board and the external controls or display, meaning it cannot receive the signals it needs to operate.

High Engineer only £90-250

Parts commonly replaced

  • BSB Communication Cable
  • Interface Board
  • Main PCB

Related codes

84

Your boiler's electronic control panels are having a communication argument because two components are trying to use the same digital identity.

Medium Engineer only £90-180

Parts commonly replaced

  • BSB Interface Module
  • Main PCB
  • External Controller

Related codes

85

Your boiler has lost its wireless connection with the thermostat or remote control unit, meaning they can no longer talk to each other to manage your heating.

Medium DIY-safe £60-220

What to check first

  1. Check if the batteries in your room thermostat or remote controller need replacing.
  2. Ensure the wireless receiver near the boiler is not obstructed by large metal objects.
  3. Try moving the thermostat closer to the boiler to see if the signal reconnects.
  4. Reset the boiler and the wireless hub at the same time.

Parts commonly replaced

  • Thermostat batteries
  • RF Wireless Receiver card
  • BSB Radio Module

Related codes

91

Your boiler's internal memory chip is overwhelmed or malfunctioning, causing the main control board to lose track of its settings.

High DIY-safe £220-450

What to check first

  1. Locate the main power switch or fused spur for the boiler
  2. Turn the power off and wait for at least 60 seconds
  3. Turn the power back on and press the Reset button to see if the error clears

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • EEPROM chip

Related codes

98

Your boiler's internal computer is having trouble communicating with an add-on control component, which usually means the system cannot manage your heating or hot water correctly.

High Engineer only £120-280

Parts commonly replaced

  • Interface Module
  • PCB Wiring Loom
  • Control Board

Related codes

99

Your boiler has lost communication with an internal control expansion module, meaning the system cannot correctly manage certain heating functions.

High Engineer only £120-300

Parts commonly replaced

  • Additional module expansion board
  • Wiring harness
  • Main PCB

Related codes

100

Your boiler's internal clock or timer control system has encountered a synchronization error, causing the unit to stop running.

High DIY-safe £90-180

What to check first

  1. Locate the reset button on the control panel.
  2. Press and hold the reset button for 5 seconds.
  3. Check that your external heating timer or room thermostat is set to 'On' and has power.

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • External Time Clock/Programmer

Related codes

Showing 31–40 of 150
102

Your boiler's internal clock has lost its power backup, meaning your timed heating schedules may be lost or reset.

Low DIY-safe £0-60

What to check first

  1. Reset the time and date on the boiler control panel
  2. Check that the main power supply to the boiler remains switched on
  3. Restart the boiler to see if the internal battery recharges

Parts commonly replaced

  • Internal backup battery
  • Control PCB

Related codes

103

Your boiler's internal computer systems have stopped talking to each other, meaning the unit cannot function or receive instructions.

High Engineer only £120-£350

Parts commonly replaced

  • Main PCB
  • Display Interface Board
  • Internal Wiring Loom

Related codes

109

Your boiler has detected that the water inside is getting too hot, causing it to shut down for safety.

High DIY-safe £100-280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Gently bleed any air from your radiators
  4. Reset the boiler to see if the fault clears

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Overheat Thermostat

Related codes

110

Your boiler has shut down because it has detected an unsafe increase in temperature, triggered by an overheat protection switch.

High Engineer only £120-280

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat (STB)
  • Temperature sensors (NTC)

Related codes

111

Your boiler has shut itself down because it detected that the internal temperature has become dangerously high.

High Engineer only £120-350

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Main Heat Exchanger
  • Thermistor (NTC Sensor)

Related codes

117

Your boiler has too much water inside it, which is putting excess pressure on the system.

Emergency DIY-safe £80-200

What to check first

  1. Check that the filling loop valves (under the boiler) are tightly closed.
  2. Turn off the boiler.
  3. Bleed water from a radiator using a radiator key until the pressure gauge returns to the green zone (around 1.5 bar).
  4. Restart the boiler.

Parts commonly replaced

  • Filling loop
  • Expansion vessel
  • Pressure relief valve

Related codes

118

Your boiler has stopped working because there is not enough water pressure in the system to operate safely.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (a flexible silver hose) underneath or near the boiler.
  2. Slowly open the one or two taps/valves until you hear water entering the system.
  3. Watch the pressure gauge and close the taps firmly once it reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel recharge

Related codes

119

Your boiler has stopped working because the water pressure is too low for the system to run safely.

High DIY-safe £0-160

What to check first

  1. Locate the filling loop (the silver flexible hose) underneath your boiler.
  2. Slowly open the valves until you hear water moving and see the pressure gauge rise.
  3. Close the valves tightly once the needle reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Water pressure switch
  • Expansion vessel
  • Filling loop valve

Related codes

121

Your boiler is struggling to get the water in your radiators up to the required temperature, meaning your heating may feel lukewarm or fail to warm up properly.

High DIY-safe £120-280

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the system pressure is between 1.0 and 1.5 bar on the pressure gauge
  3. Bleed all radiators to remove trapped air pockets

Parts commonly replaced

  • Heating flow NTC sensor
  • Circulation pump
  • Diverter valve

Related codes

122

Your boiler's secondary heating zone is not reaching the required temperature, meaning some of your radiators or underfloor heating may stay cold.

Medium DIY-safe £120-280

What to check first

  1. Check that all radiator valves in the second heating zone are fully open
  2. Ensure the zone valves or thermostats for that area are set to call for heat
  3. Check if the boiler pressure is between 1.0 and 1.5 bar and top up if necessary

Parts commonly replaced

  • Zone valve motor
  • Flow temperature sensor (NTC)
  • Secondary circulation pump

Related codes

Showing 41–50 of 150
125

Your boiler has shut down because the internal water temperature has become too hot.

High DIY-safe £120-350

What to check first

  1. Check that your radiator valves are open to allow water to flow.
  2. Ensure the boiler pressure gauge is between 1 and 1.5 bar.
  3. Reset the boiler using the control panel after it has cooled down.

Parts commonly replaced

  • Circulating pump
  • Overheat thermostat
  • Heat exchanger

Related codes

126

Your boiler is struggling to get your hot water up to the right temperature, meaning your taps or shower may only be lukewarm.

Medium DIY-safe £100-250

What to check first

  1. Check that the hot water temperature dial on the boiler is not set too low
  2. Ensure the water flow rate at the tap isn't too high for the boiler to keep up with
  3. Check if any other hot taps are running at the same time and turn them off

Parts commonly replaced

  • DHW Temperature Sensor (NTC)
  • Plate Heat Exchanger
  • Diverter Valve

Related codes

127

Your boiler has failed to heat the stored water to a high enough temperature to kill off bacteria, usually because the hot water hasn't been used for a while or the heating cycle timed out.

Medium DIY-safe £0-120

What to check first

  1. Check that the hot water temperature is set high enough on the boiler control panel (typically 60°C or above).
  2. Ensure there is no current high demand for hot water elsewhere in the home during the disinfection cycle.
  3. Restart the boiler to allow it to attempt the anti-legionella heating cycle again.

Parts commonly replaced

  • DHW temperature sensor (NTC thermistor)
  • Diverter valve

Related codes

128

Your boiler started correctly but the flame went out unexpectedly while it was running, causing the system to shut down for safety.

High DIY-safe £100-£280

What to check first

  1. Check that your gas emergency control valve is fully open
  2. If you have a pre-pay gas meter, ensure you have sufficient credit
  3. Reset the boiler using the 'R' or Power button to see if the fault clears

Parts commonly replaced

  • Ionisation Probe
  • Gas Valve
  • Spark Electrode

Related codes

129

Your boiler is not receiving the correct amount of air to burn gas safely, causing the system to lock out for your protection.

High Engineer only £120-350

Parts commonly replaced

  • Fan
  • Air pressure switch
  • Flue terminal

Related codes

130

Your boiler has shut down because it detected that the exhaust gases are getting too hot, which is a safety feature to prevent damage to the internal components.

High Engineer only £120-350

Parts commonly replaced

  • Main Heat Exchanger
  • Flue NTC Sensor
  • Thermal Fuse

Related codes

132

Your boiler has stopped working because it has detected an issue with the gas pressure, causing it to shut down for safety.

High Engineer only £120-280

Parts commonly replaced

  • Gas pressure switch
  • Gas valve
  • PCB

Related codes

133

Your boiler has tried to light several times but has failed to produce a flame, meaning your heating and hot water will not work.

High DIY-safe £90-280

What to check first

  1. Check that your gas prepayment meter has credit (if applicable)
  2. Ensure your external gas emergency control valve is in the 'on' position
  3. Press and hold the 'R' or Reset button for 3 seconds to attempt a restart

Parts commonly replaced

  • Ignition Electrode
  • Gas Valve
  • Printed Circuit Board (PCB)

Related codes

146

Your boiler has become confused because its main control board and internal settings do not match, meaning it doesn't know how to operate properly.

High Engineer only £120-350

Parts commonly replaced

  • Main PCB
  • Control Interface Board

Related codes

151

Your boiler's internal computer has encountered a technical glitch and can no longer control the heating process safely.

High Engineer only £250-450

Parts commonly replaced

  • Main PCB (Printed Circuit Board)
  • LMS14 Control Module

Related codes

Showing 51–60 of 150
152

Your boiler's internal computer has lost its settings or is confused by the programmed instructions, causing it to stop working for safety.

High Engineer only £100-£350

Parts commonly replaced

  • Main Control Board (PCB)
  • Display Interface

Related codes

153

Your boiler has been manually locked, likely by someone pressing the reset button for too long or a technician during maintenance.

Medium DIY-safe £0-80

What to check first

  1. Locate the Reset button on the boiler control panel.
  2. Press and hold the Reset button for approximately 3 seconds.
  3. Wait for the display to clear and the boiler to restart its ignition sequence.

Related codes

160

Your boiler's fan is not spinning fast enough to safely clear away exhaust fumes, causing the system to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Printed Circuit Board (PCB)
  • Venturi tube

Related codes

162

Your boiler has stopped working because it cannot confirm that the fan is correctly clearing exhaust gases from the system.

High Engineer only £120-280

Parts commonly replaced

  • Air Pressure Switch
  • Fan
  • Venturi Tube

Related codes

164

Your boiler has detected that the water pressure or flow within your heating system is too low to operate safely.

High DIY-safe £80-180

What to check first

  1. Check the pressure gauge on the front of the boiler; it should be between 1.0 and 1.5 bar.
  2. If the pressure is too low, use the filling loop valves under the boiler to top up the water.
  3. Ensure all radiator valves are fully open and there are no visible leaks in your pipework.

Parts commonly replaced

  • Water pressure switch
  • Circulation pump
  • Expansion vessel recharge

Related codes

166

Your boiler has stopped working because it cannot confirm that the fan is clear of old gases before starting the ignition process.

High Engineer only £120-220

Parts commonly replaced

  • Air Pressure Switch
  • Venturi Tube
  • Fan

Related codes

169

Your boiler's electronic control system has detected a communication problem with its internal combustion safety sensors, preventing it from firing up safely.

High Engineer only £120-£350

Parts commonly replaced

  • Main PCB
  • Sitherm Pro electrode
  • Wiring harness

Related codes

170

Your boiler has lost the ability to monitor its own water pressure, meaning it cannot operate safely and has shut down.

High Engineer only £130-220

Parts commonly replaced

  • Water Pressure Sensor
  • Sensor Wiring Harness
  • Main Control Board

Related codes

171

Your boiler has detected an external alert or safety signal from an accessory like a thermostat or zone controller, which has temporarily stopped the heating.

Medium DIY-safe £60-140

What to check first

  1. Check if your external room thermostat or programmer has run out of batteries.
  2. Ensure all external controls and smart hubs are switched on and connected to your Wi-Fi.
  3. Check for any visible damage to the wiring leading from external controls to the boiler.

Parts commonly replaced

  • External Room Thermostat
  • Wiring Connection
  • Remote Receiver

Related codes

172

Your boiler has detected that an external safety device or secondary system limit has been triggered, causing the unit to shut down for protection.

High Engineer only £90-180

Parts commonly replaced

  • External Limit Thermostat
  • Safety Switch Wiring
  • Control Board

Related codes

Showing 61–70 of 150
173

Your boiler has detected that an external safety device or specialized accessory connected to it has been triggered, causing the system to shut down.

High Engineer only £90-250

Parts commonly replaced

  • External safety thermostat
  • Condensate pump
  • Wiring harness
  • Main PCB

Related codes

174

Your boiler has detected an issue with an external safety device or accessory connected to its auxiliary circuit, causing it to stop running for protection.

High Engineer only £90-250

Parts commonly replaced

  • External safety thermostat
  • Condensate pump
  • Wiring harness
  • Control PCB

Related codes

176

Your boiler has detected that the water pressure inside the system has reached a level that is too high for safe operation.

Emergency DIY-safe £0-120

What to check first

  1. Check that the filling loop valves (under the boiler) are closed tightly.
  2. Bleed some water from a radiator using a radiator key until the pressure gauge falls back to 1.5 bar.
  3. Restart the boiler to see if the fault clears.

Parts commonly replaced

  • Filling loop valve
  • Pressure sensor
  • Expansion vessel

Related codes

177

Your boiler has detected that the water pressure has dropped too low to operate safely, causing the system to shut down.

High DIY-safe £0-120

What to check first

  1. Locate the filling loop (usually a silver flexible hose) underneath the boiler.
  2. Slowly open the small valves on the hose until you hear water flowing.
  3. Watch the pressure gauge and close the valves once it reaches between 1.0 and 1.5 bar.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

178

Your boiler has shut down because it detected that the water in the heating system has become too hot, triggering a safety cut-out to prevent damage.

High DIY-safe £100-280

What to check first

  1. Check that all radiator valves are fully open to ensure water can flow.
  2. Verify that the boiler pressure is between 1.0 and 1.5 bar on the gauge.
  3. Press the Reset button once to see if the fault clears after the system has cooled down.

Parts commonly replaced

  • Overheat Thermostat
  • Circulation Pump
  • Temperature Sensor (NTC)

Related codes

179

Your boiler's secondary heating zone has reached an unsafe temperature and has shut down to prevent damage.

Medium DIY-safe £120-250

What to check first

  1. Check that all radiator valves in the second heating zone are fully open
  2. Ensure there are no blockages or trapped air by bleeding the radiators in that zone
  3. Check your system pressure gauge is between 1.0 and 1.5 bar
  4. Reset the boiler using the power button or reset dial

Parts commonly replaced

  • Overheat Thermostat
  • Zone Valve
  • Circulation Pump

Related codes

183

Your boiler is currently stuck in a technical setup or configuration mode rather than its normal operating state.

Low DIY-safe £0-80

What to check first

  1. Press the 'Reset' button for 3 seconds to exit the menu.
  2. Wait 1 minute for the boiler to return to the main temperature display.
  3. Turn the power off and back on at the fused spur switch to force a restart.

Parts commonly replaced

  • None (Software setting)
  • Main PCB (if stuck in mode)

Related codes

195

Your boiler has timed out while trying to refill or reheat its internal water storage, which usually indicates a blockage or a failing internal pump.

High Engineer only £120-350

Parts commonly replaced

  • Internal circulation pump
  • 3-way valve
  • Secondary heat exchanger

Related codes

196

Your boiler has stopped working because it has exceeded its pre-set limit for filling the system with water this week, which often suggests a leak.

High Engineer only £100-250

Parts commonly replaced

  • Automatic filling valve
  • Expansion vessel
  • Pressure relief valve

Related codes

209

Your boiler has detected an issue with the water circulation or temperature in your central heating system, causing it to shut down for safety.

High DIY-safe £120-280

What to check first

  1. Check if your radiator valves are open
  2. Ensure your boiler pressure is between 1.0 and 1.5 bar
  3. Reset the boiler using the power button or reset dial

Parts commonly replaced

  • Circulation pump
  • CH temperature sensor (NTC)
  • Main heat exchanger

Related codes

Showing 71–80 of 150
214

Your boiler has stopped working because the internal pump or motor is not spinning at the correct speed to circulate water correctly.

High Engineer only £180-350

Parts commonly replaced

  • Circulation Pump
  • Main Control Board
  • Wiring Harness

Related codes

215

Your boiler has detected a problem with how it moves air and gases through the system, causing it to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Fan assembly
  • Air pressure switch
  • Wiring harness

Related codes

216

Your boiler has detected an internal electrical communication failure between its main control boards, causing the system to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Main PCB
  • Display PCB
  • Wiring harness

Related codes

217

Your boiler has detected a problem with one of its internal temperature sensors, which means it cannot monitor heat levels safely and has stopped working.

High Engineer only £90-180

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

218

Your boiler has detected that the water pressure is incorrect, causing the system to shut down for safety.

High DIY-safe £60-180

What to check first

  1. Check the pressure gauge on the front of the boiler.
  2. If the needle is below 1 bar, use the filling loop valves to top up the water until the gauge reads between 1.0 and 1.5 bar.
  3. Restart the boiler to clear the fault code.

Parts commonly replaced

  • Pressure sensor
  • Expansion vessel
  • Filling loop

Related codes

241

Your boiler is having trouble measuring how efficiently it is running because of a problem with an internal water flow sensor.

Medium Engineer only £120-£220

Parts commonly replaced

  • Flow sensor
  • Wiring harness
  • Main PCB

Related codes

242

Your boiler has detected an issue with a temperature sensor that monitors water returning to the unit, meaning it cannot accurately measure how efficiently it is running.

Low Engineer only £90-160

Parts commonly replaced

  • Return NTC thermistor
  • Sensor wiring harness

Related codes

243

Your boiler has detected an issue with the sensor used to monitor the temperature of your swimming pool heating circuit.

Low Engineer only £90-160

Parts commonly replaced

  • NTC Temperature Sensor
  • Sensor Wiring Harness

Related codes

260

Your boiler has detected a problem with one of the sensors that measures the temperature of the water leaving the unit, meaning it cannot safely heat your home or water.

High Engineer only £90-180

Parts commonly replaced

  • Flow temperature NTC sensor
  • Sensor wiring harness

Related codes

270

Your boiler has detected that water is heating up too quickly or unevenly, causing it to shut down to prevent internal damage.

High DIY-safe £120-£350

What to check first

  1. Check that all radiator valves are fully open
  2. Ensure the boiler pressure is between 1.0 and 1.5 bar
  3. Bleed all radiators to remove trapped air pockets

Parts commonly replaced

  • Circulation pump
  • Heat exchanger
  • Temperature sensors (NTC thermistors)

Related codes

Showing 81–90 of 150
317

Your boiler has detected that the electricity supply from your home is fluctuating and is outside the safe limits required for the system to operate properly.

High Engineer only £120-250

Parts commonly replaced

  • Main PCB
  • Power supply module

Related codes

320

Your boiler is struggling to accurately measure the temperature of the water used for your taps and shower, so it has stopped heating it to prevent overheating.

Medium Engineer only £120-200

Parts commonly replaced

  • DHW NTC sensor
  • Wiring harness

Related codes

321

Your boiler is currently unable to monitor the temperature of your hot water properly, so it has safely shut down the hot water function to prevent overheating.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW NTC sensor

Related codes

322

Your boiler has detected that the water pressure inside the system has risen above the safe operating limit.

High DIY-safe £80-150

What to check first

  1. Locate the external filling loop connected to your boiler pipes
  2. Ensure both valves on the filling loop are firmly closed
  3. Bleed a radiator in your home to drain a small amount of water until the pressure gauge on the boiler drops to between 1.0 and 1.5 bar

Parts commonly replaced

  • Pressure relief valve
  • Filling loop
  • Pressure sensor

Related codes

323

Your boiler has stopped working because the water pressure inside the system has dropped too low to operate safely.

High DIY-safe £0-£100

What to check first

  1. Locate the filling loop, which is a silver braided hose connected to two valves under the boiler.
  2. Slowly open both valves until the pressure gauge on the front of the boiler reads between 1.0 and 1.5 bar.
  3. Once the pressure is correct, firmly close both valves and check for any leaks.

Parts commonly replaced

  • Pressure relief valve
  • Pressure sensor
  • Expansion vessel

Related codes

324

Your boiler's electronic control system is confused because it is receiving conflicting or identical signals from two different sensors, causing it to shut down for safety.

High Engineer only £150-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Main PCB

Related codes

325

Your boiler's external controller or optional accessory module is sending conflicting data, causing the system to stop working as a precaution.

Medium Engineer only £120-250

Parts commonly replaced

  • External sensor module
  • PCB interface board
  • Wiring harness

Related codes

326

Your boiler's heating control system is confused because it is receiving conflicting or duplicate temperature information from its sensors.

Medium Engineer only £120-250

Parts commonly replaced

  • External sensor
  • Wiring loom
  • Main PCB

Related codes

327

Your boiler has detected a communication error or conflict involving an external accessory, such as an extra pump or zone controller connected to the system.

Medium Engineer only £120-250

Parts commonly replaced

  • External control module
  • PCB interface board
  • Wiring harness

Related codes

328

Your boiler is struggling to correctly manage the air and gas mixture needed to safely and efficiently create a flame.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Venturi
  • Fan assembly

Related codes

Showing 91–100 of 150
329

Your boiler's internal control system is confused because two separate components are trying to perform the same task at the same time.

Medium Engineer only £120-250

Parts commonly replaced

  • Mixing valve actuator
  • Expansion module
  • Main control PCB

Related codes

330

Your boiler has lost the signal from an external temperature sensor, which means it cannot correctly calculate how much heat it needs to provide.

Medium Engineer only £120-250

Parts commonly replaced

  • External temperature sensor
  • Wiring harness
  • Main PCB

Related codes

331

Your boiler has lost its connection to an external sensor, preventing it from correctly monitoring your heating system's temperature.

Medium Engineer only £120-250

Parts commonly replaced

  • External temperature sensor
  • Wiring loom
  • Main PCB

Related codes

332

Your boiler has lost the signal from one of its internal temperature sensors, causing it to stop operating to ensure safety.

High Engineer only £120-250

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring Harness
  • PCB

Related codes

333

Your boiler is struggling to read a specific temperature sensor, which is causing it to stop operating to ensure your safety.

High Engineer only £120-250

Parts commonly replaced

  • Temperature sensor
  • Wiring harness
  • Main PCB

Related codes

335

Your boiler has lost connection to a critical internal component, meaning it cannot properly monitor its own temperature and has shut down to stay safe.

High Engineer only £150-250

Parts commonly replaced

  • Temperature sensor
  • Wiring harness
  • Main PCB

Related codes

336

Your boiler has lost communication with an external accessory or sensor, causing it to stop operating because it cannot confirm the system's status.

High Engineer only £120-250

Parts commonly replaced

  • External sensor
  • Wiring harness
  • PCB

Related codes

337

Your boiler has detected an internal electrical safety failure and has shut down to prevent damage or unsafe operation.

High Engineer only £200-£450

Parts commonly replaced

  • Main Control Board (PCB)
  • Internal Safety Relay

Related codes

339

Your boiler has lost communication with the pump responsible for moving water through your heating system, meaning it cannot safely heat your home or water.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Wiring harness
  • Main control PCB

Related codes

340

Your boiler has lost its connection to the external pump that moves water through your heating system, meaning it cannot circulate heat to your radiators or taps.

High Engineer only £150-300

Parts commonly replaced

  • Collector pump
  • Pump control cable
  • PCB

Related codes

Showing 101–110 of 150
341

Your boiler is struggling to communicate with a key internal temperature sensor, preventing it from safely heating your water.

High Engineer only £120-220

Parts commonly replaced

  • B6 temperature sensor
  • Wiring harness
  • Control PCB

Related codes

342

Your boiler is having trouble communicating with the solar panel sensor, meaning it cannot accurately detect energy from your solar setup.

Low Engineer only £120-250

Parts commonly replaced

  • Solar temperature sensor
  • Wiring harness

Related codes

343

Your boiler is struggling because it cannot detect or communicate with the solar water heating system connected to your home.

Medium Engineer only £120-250

Parts commonly replaced

  • Solar sensor
  • Control board
  • Wiring harness

Related codes

344

Your boiler's solar energy system is unable to detect a required component, meaning the solar heating integration is currently inactive.

Medium Engineer only £150-300

Parts commonly replaced

  • Solar control module
  • Communication cable
  • Temperature sensor

Related codes

345

Your boiler is reporting a connection issue with an optional solar-powered swimming pool heating add-on that does not appear to be installed or is not communicating correctly.

Low Engineer only

Parts commonly replaced

  • Solar control module
  • Communication cable

Related codes

346

Your boiler has lost its connection to the water circulation pump, meaning it cannot push heat around your home or to your taps.

High Engineer only £150-300

Parts commonly replaced

  • Central heating pump
  • Wiring harness
  • Control board

Related codes

347

Your boiler's electronic control system is failing to detect a necessary temperature sensor, meaning the unit cannot safely manage its heat output.

High Engineer only £150-250

Parts commonly replaced

  • Temperature sensor
  • Wiring harness
  • Main control PCB

Related codes

348

Your boiler's electronic control system is failing to recognize its own internal address, preventing it from starting up correctly.

High Engineer only £150-300

Parts commonly replaced

  • Main control PCB
  • Communication interface module

Related codes

349

Your boiler has detected that a component responsible for managing waste water flow is not communicating correctly, causing the system to stop working to prevent internal flooding.

High Engineer only £150-250

Parts commonly replaced

  • Condensate drain valve
  • Wiring harness
  • Main control board

Related codes

350

Your boiler is having trouble communicating with its external water storage tank, preventing it from knowing how much hot water is available.

Medium Engineer only £120-250

Parts commonly replaced

  • Communication cable
  • PCB control board
  • Tank sensor module

Related codes

Showing 111–120 of 150
351

The boiler's central control computer is having a communication breakdown with the internal water pump, meaning the system cannot circulate heat around your home.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Wiring harness
  • System pump

Related codes

352

Your boiler's internal computer is unable to communicate with its pressure sensor, meaning it cannot verify if there is enough water in the system to run safely.

High Engineer only £150-250

Parts commonly replaced

  • Pressure sensor
  • Wiring harness
  • Main printed circuit board (PCB)

Related codes

353

Your boiler has lost communication with a key temperature sensor, causing it to shut down for safety reasons to prevent overheating.

High Engineer only £120-200

Parts commonly replaced

  • NTC Temperature Sensor
  • Wiring harness
  • Control PCB

Related codes

371

Your boiler is having trouble accurately measuring the temperature of the water flowing to a specific part of your heating system, so it has stopped that circuit to be safe.

Medium Engineer only £120-220

Parts commonly replaced

  • Flow temperature sensor
  • NTC thermistor
  • Wiring harness

Related codes

372

Your boiler has detected that the water temperature in one of your heating zones has become dangerously high and has shut itself down to prevent damage.

High Engineer only £120-250

Parts commonly replaced

  • High limit thermostat
  • System pump
  • Heating zone valve

Related codes

373

Your boiler has lost communication with an extra system component, such as an external controller or a zone management device, preventing it from functioning correctly.

High Engineer only £120-250

Parts commonly replaced

  • External module
  • Communication cable
  • Main PCB

Related codes

374

Your boiler's internal computer is experiencing an error while calculating its operating parameters, which prevents it from starting correctly.

High Engineer only £150-350

Parts commonly replaced

  • Main PCB
  • Control board

Related codes

375

Your boiler is struggling to control the internal air or gas flow, which prevents it from igniting or maintaining a steady flame.

High Engineer only £150-250

Parts commonly replaced

  • Gas valve assembly
  • Stepper motor
  • Control board

Related codes

376

Your boiler has detected that the combustion readings are outside of safe limits, meaning it cannot operate efficiently or safely.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • Air pressure switch
  • Flue gas sensor

Related codes

377

The boiler is unable to perform an internal safety self-check, so it has stopped operating to prevent potentially unsafe combustion.

High Engineer only £150-300

Parts commonly replaced

  • Gas valve
  • PCB
  • Air pressure switch

Related codes

Showing 121–130 of 150
378

Your boiler is attempting to restart too many times after failing to ignite, and it has now locked itself out for safety.

High Engineer only £120-250

Parts commonly replaced

  • Ignition electrode
  • Gas valve
  • Flame rectification probe

Related codes

382

Your boiler is struggling to ignite or maintain a flame because it is failing to start up reliably over several attempts.

High Engineer only £150-300

Parts commonly replaced

  • Ignition electrode
  • Flame sensor
  • Gas valve

Related codes

384

Your boiler has detected an issue with its internal electrical communication or lighting system, which is preventing it from operating correctly.

High Engineer only £150-300

Parts commonly replaced

  • Control PCB
  • Wiring harness
  • Interface display module

Related codes

385

Your boiler has stopped working because the electrical supply from the mains power is too low for the system to operate safely.

High Engineer only £100-250

Parts commonly replaced

  • Printed Circuit Board (PCB)
  • Voltage Stabiliser
  • Internal Fuse

Related codes

386

Your boiler has stopped working because the fan that clears out exhaust gases is rotating at the wrong speed, causing the system to shut down for safety.

High Engineer only £180-350

Parts commonly replaced

  • Extraction Fan
  • Main PCB
  • Wiring Loom

Related codes

387

Your boiler is struggling to push out waste gases because it cannot correctly measure the airflow inside the flue system.

High Engineer only £150-250

Parts commonly replaced

  • Air pressure switch
  • Venturi tube
  • Flue fan

Related codes

388

Your boiler is struggling to detect the temperature of your hot water, so it has stopped providing it to prevent overheating.

Medium Engineer only £120-220

Parts commonly replaced

  • DHW NTC Sensor
  • Wiring harness

Related codes

391

Your boiler has lost its connection to the remote thermostat or controller you use to set your heating temperature.

Medium DIY-safe £90-200

What to check first

  1. Check if the batteries in your room thermostat need replacing
  2. Ensure the wireless thermostat is not out of range or blocked by new large furniture
  3. Turn the boiler off at the fused spur for 60 seconds to reset the connection, then turn it back on

Parts commonly replaced

  • Wireless room thermostat
  • Receiver unit
  • Main PCB

Related codes

392

Your boiler is currently unable to communicate with its remote thermostat or room control panel, preventing it from knowing when to turn the heating on.

Medium Engineer only £120-220

Parts commonly replaced

  • Room thermostat unit
  • PCB communication module
  • Wiring harness

Related codes

393

Your boiler has lost communication with its room thermostat, meaning it cannot detect the temperature of your home to know when to heat up.

Medium DIY-safe £100-250

What to check first

  1. Check that your room thermostat or smart controller has fresh batteries.
  2. Ensure the thermostat is powered on and within range of the receiver unit.
  3. Try power-cycling the boiler by turning it off at the fused spur for 60 seconds before switching it back on.

Parts commonly replaced

  • Room thermostat unit
  • RF receiver module
  • PCB communication interface

Related codes

Showing 131–140 of 150
419

Your boiler has shut down because it has detected an unsafely high temperature at the water outlet.

High Engineer only £120-£350

Parts commonly replaced

  • Circulation Pump
  • Heat Exchanger (De-scaling)
  • Temperature Sensor (NTC Thermistor)

Related codes

422

Your boiler has detected that the water leaving the unit is freezing or at an impossibly low temperature, which has caused it to shut down to prevent damage.

High DIY-safe £90-220

What to check first

  1. Check if the condensate discharge pipe (the plastic pipe outside) is frozen and gently thaw it with warm water.
  2. Ensure the boiler's power is on and the heating system is not accidentally switched off in freezing weather.
  3. Try resetting the boiler if the external temperatures are above freezing.

Parts commonly replaced

  • Outlet thermistor (NTC sensor)
  • PCB (Control Board)

Related codes

423

Your boiler has shut down because the water inside has become dangerously overheated.

High Engineer only £180-350

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Main heat exchanger

Related codes

424

Your boiler has detected an impossibly cold temperature reading on its internal return pipe, which is usually caused by a frozen pipe or a faulty sensor.

High DIY-safe £90-180

What to check first

  1. Check if any external condensate pipes are frozen and thaw them with warm (not boiling) water.
  2. Ensure the property's heating is turned up and check if the boiler is located in an unheated area like a garage.
  3. Reset the boiler to see if the error was a temporary glitch.

Parts commonly replaced

  • Return NTC thermistor (temperature sensor)
  • Wiring harness connections

Related codes

425

Your boiler has detected that the water returning to the unit is far too hot, causing it to shut down to prevent overheating.

High DIY-safe £120-280

What to check first

  1. Check that all radiator valves are fully open to allow water to flow.
  2. Ensure the central heating system is not blocked by heavy sludge or debris.
  3. Verify that the circulation pump is running and hasn't seized.

Parts commonly replaced

  • Circulation pump
  • Return temperature sensor (NTC)
  • Main heat exchanger (flushing/cleaning)

Related codes

426

Your boiler is struggling to detect that the flue system is properly open, which prevents it from safely venting gases.

High Engineer only £150-300

Parts commonly replaced

  • Flue damper motor
  • Microswitch
  • PCB

Related codes

427

Your boiler is having trouble communicating with the ventilation flap that controls the flow of exhaust gases, so it has stopped working for safety reasons.

High Engineer only £150-300

Parts commonly replaced

  • Flue gas damper motor
  • Control board
  • Wiring harness

Related codes

429

Your boiler has detected that the water pressure inside the system is dangerously high, which has triggered a safety shutdown to prevent internal damage.

Emergency Engineer only £120-250

Parts commonly replaced

  • Pressure relief valve
  • Expansion vessel
  • Filling loop

Related codes

430

Your boiler has detected that the water pressure inside the system has dropped too low to operate safely and effectively.

High DIY-safe £80-150

What to check first

  1. Locate the filling loop under the boiler, which is usually a silver braided hose or a small tap.
  2. Slowly open the valve(s) to allow cold mains water to enter the system.
  3. Watch the pressure gauge on the front of the boiler until the needle reaches the green zone, typically between 1.0 and 1.5 bar.
  4. Close the valve(s) tightly and check for any leaks.

Parts commonly replaced

  • Filling loop
  • Pressure sensor
  • Expansion vessel

Related codes

431

Your boiler has detected an issue with the sensor that measures the temperature of the internal water flow, causing it to shut down for protection.

High Engineer only £120-220

Parts commonly replaced

  • NTC Sensor
  • Wiring harness

Related codes

Showing 141–150 of 150
432

Your boiler's external outdoor temperature sensor is either disconnected or faulty, meaning the system doesn't know how cold it is outside to adjust its heat settings.

Low Engineer only £120-200

Parts commonly replaced

  • External temperature sensor
  • Wiring harness

Related codes

433

Your boiler has detected that the water inside the heating system is getting too hot and has automatically shut down to prevent damage.

High Engineer only £150-300

Parts commonly replaced

  • Circulation pump
  • Primary heat exchanger
  • NTC temperature sensor

Related codes

550

Your boiler has switched itself off because it has detected that it is getting dangerously hot, preventing it from starting up again for your safety.

High Engineer only £120-280

Parts commonly replaced

  • Overheat Thermostat (Limit Statutory)
  • Circulation Pump
  • Thermistor (NTC Sensor)

Related codes

551

Your boiler has detected that it is getting too hot and has automatically shut down to prevent damage or dangerous overheating.

High Engineer only £120-280

Parts commonly replaced

  • Limit Thermostat
  • Overheat Sensor
  • Water Pump
  • Main Heat Exchanger

Related codes

809

Your boiler has detected an extremely low temperature reading that is below freezing, causing the system to stop working for safety.

High Engineer only £90-180

Parts commonly replaced

  • Flow temperature sensor (NTC thermistor)
  • Wiring harness
  • Main PCB

Related codes

810

Your boiler has shut down because it has detected a dangerously high temperature inside the system, indicating it is overheating.

High Engineer only £120-350

Parts commonly replaced

  • Circulation pump
  • Overheat thermostat
  • Temperature sensor (NTC)
  • Main heat exchanger

Related codes

811

Your boiler has detected that the water temperature is freezing or the sensor is sending a false sub-zero reading, causing the system to shut down to prevent damage.

High Engineer only £90-180

Parts commonly replaced

  • Return NTC thermistor (temperature sensor)
  • Wiring harness
  • Main control board (PCB)

Related codes

812

Your boiler has detected that the water returning to the unit is significantly hotter than the safe limit, causing it to shut down to prevent damage.

High DIY-safe £90-280

What to check first

  1. Check all radiator valves (TRVs) are fully open
  2. Ensure the central heating pump is not blocked or stuck
  3. Check that the bypass valve is not closed too tightly

Parts commonly replaced

  • Circulation pump
  • Return temperature NTC thermistor
  • Main heat exchanger (flushing)

Related codes

813

Your boiler has shut down because it detected that the water temperature has exceeded safe limits, indicating it is overheating.

High Engineer only £120-300

Parts commonly replaced

  • NTC Temperature Sensor
  • Circulation Pump
  • Safety Limit Thermostat

Related codes

814

Your boiler has shut down because it detected that the water temperature leaving the unit has become dangerously hot.

High Engineer only £120-£350

Parts commonly replaced

  • Flow temperature sensor (NTC)
  • Circulation pump
  • Main heat exchanger

Related codes

1 operating states & engineer diagnostics

Not faults — these are normal operating states. Tap to expand.

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