Medium
F13 on ECA Proteus Premix 24 HCH

Your boiler has locked itself out because the reset button was pressed too many times in a short period while trying to clear another fault.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Repeated Reset Fault: Pressing of Reset button more than 5 times in an hour

From this model's manual
Verified against the Eca Proteus Premix 24 Hch installation & service manual, page 38.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Turn the boiler power off at the main fused spur switchWait for at least 30 to 60 minutes for the internal timer to clearTurn the power back on and see if the F13 code has disappearedIdentify and resolve the original fault code that caused you to press reset initially

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Avoid the next call-out bill

A cover plan would handle faults like F13: no call-out fees, no surprise bills.

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