BoilerFaultCodesThe most common Euroterm faults
Your boiler has become too hot and has shut itself down as a safety precaution to prevent internal damage.
Wait for the boiler to cool down for at least 30 minutesCheck that all radiator valves are fully openCheck the boiler pressure gauge and top up to 1.5 bar if it is lowPress the Reset button on the control panel
Your boiler is trying to start up but cannot successfully light the gas to produce a flame.
Check that your gas supply is turned on at the meterIf you have a prepayment meter, ensure you have credit availableCheck if other gas appliances, like a cooker, are working correctlyReset the boiler by following the instructions in your user manual
Your boiler has switched itself off because the water pressure in the system is too low for it to operate safely.
Locate the filling loop (usually a silver flexible hose) underneath the boiler.Open the one or two taps on the loop slowly until you hear water moving.Watch the pressure gauge until it reaches between 1.0 and 1.5 bar, then close the taps tightly.
Your boiler is detecting a flame even though the burner should be switched off, which is a safety conflict causing the system to lock out.
Full guide for E27 Plus A02Your boiler has shut down because the exhaust gases have become too hot, which is usually caused by a blockage or a build-up of debris inside the system.
Full guide for E27 Plus F07Your boiler's internal thermometer that measures outgoing water temperature has developed a fault, meaning the system cannot safely monitor heat levels.
Full guide for E27 Plus F10Your boiler has detected an issue with a temperature sensor that monitors the water being sent to your taps or radiators, meaning it cannot heat water accurately.
Full guide for E27 Plus F12Your boiler's temperature sensor responsible for monitoring the heat exchanger has stopped working correctly, causing the system to shut down for safety.
Full guide for E27 Plus F13Avoid the next call-out bill
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