The most common Euroterm boiler problems

Check if other gas appliances in your home, like a hob, are working to ensure you have a gas supply.If you have a prepaid gas meter, check that you have sufficient credit.Press and hold the reset button for several seconds to try and restart the boiler.

Wait for the boiler to cool down for at least 30 minutesCheck that all radiator valves are fully openCheck the boiler pressure gauge and top up to 1.5 bar if it is lowPress the Reset button on the control panel

Check that your gas supply is turned on at the meterIf you have a prepayment meter, ensure you have credit availableCheck if other gas appliances, like a cooker, are working correctlyReset the boiler by following the instructions in your user manual

Check the pressure gauge on the front of the boiler; it should ideally be between 1.0 and 1.5 bar.Locate the filling loop (the flexible silver hose usually underneath the boiler) and open the valves to top up the water pressure.Close the valves tightly once the gauge reaches 1.5 bar and press the reset button.

Locate the filling loop (usually a silver flexible hose) underneath the boiler.Open the one or two taps on the loop slowly until you hear water moving.Watch the pressure gauge until it reaches between 1.0 and 1.5 bar, then close the taps tightly.