Emergency
F2 on Ferroli Arean

Your boiler has detected a flame even though it is not supposed to be running, which is a safety lockout to prevent potential issues.

Act immediately

Turn off your boiler and stop using gas appliances. Call a Gas Safe engineer now. This fault can be dangerous if ignored.

Technical description

flame detected with the burner off. Possible causes: Ionization electrode defected; Main board defected.

Engineer required

This is a emergency severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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