High
RY2 Not Energised on Ferroli Arean

Your boiler is failing to detect a request for hot water or heating, preventing it from starting up correctly.

Reviewed by the BoilerFaultCodes Editorial Team · Last reviewed

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Check DHW/CH demand status (LEDs 1-6)

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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Related fault codes

F37View →

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