Medium
A44 on Ferroli Bluehelix HiTech RRT

Your boiler is receiving too many rapid signals to turn on and off in a short period, causing it to temporarily stop for protection.

Book a service

This fault should be looked at by a Gas Safe engineer within the next week or two. It may get worse if left.

What the manual says

Manufacturer manual

Multiple requests error — repeated short-term requests

From this model's manual
Verified against the Ferroli Bluehelix Hitech Rrt installation & service manual, page 48.
Plain-English guidance below. Severity, DIY steps, costs and parts are our interpretation to help you act, not text from the manual.

DIY fix possible

Check that all radiator valves (TRVs) are fully open to ensure water can flow properly.Verify that your room thermostat is not set to a temperature very close to the current room temperature.Restart the boiler using the reset button on the control panel.

Find a Gas Safe engineer
Search the official register →

Avoid the next call-out bill

A cover plan would handle faults like A44: no call-out fees, no surprise bills.

Approved partner
Domestic Appliance Guard
Unlimited call-outs, 24/7 helpline, no price-hike promise
Get a quote →

Affiliate links. We may earn a commission at no extra cost to you.

Related fault codes

Related guides you might find useful