High Lockout
F41 on Ferroli BlueHelix Pro 25C

Your boiler has sensed that the temperature is rising too quickly inside the unit, often caused by water not flowing through the pipes fast enough.

Call an engineer soon

Book a Gas Safe engineer within 24 to 48 hours. Your boiler may be unsafe or could break down completely if left.

Technical description

Activation of maximum ELTA T protection

What causes this fault?

This fault occurs when the boiler's internal sensors detect that the heat is increasing much faster than the water can carry it away. The most common reason is a restriction in water flow, often caused by a failing pump or a build-up of sludge and debris blocking the narrow pipes inside the heat exchanger.

This issue often surfaces in autumn when the heating is turned back on after a long summer break, as pump components can seize or sludge can settle during periods of inactivity.

Engineer required

This is a high severity fault. Stop using the boiler and call a Gas Safe registered engineer. Do not attempt gas-related repairs yourself.

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