The 6 most common faults
Your boiler has stopped working because the water pressure inside the heating system has dropped too low.
Locate the external filling loop, usually a small silver braided hose with one or two valves underneath the boiler.Slowly open the valve(s) to allow water to enter the system while watching the pressure gauge on the front of the boiler.When the needle is between 1 and 1.5 bar, close the valve(s) tightly to stop the flow.
Your boiler has stopped working because the water pressure inside the heating system has dropped too low.
Locate the filling loop (a silver flexi hose) under the boiler.Open the valves to allow mains water into the system until the gauge reads between 1.0 and 1.5 bar.Close both valves firmly to stop the flow.
Your boiler has lost water pressure repeatedly over the last day, which has caused it to stop working to avoid internal damage.
Locate the filling loop (a flexible silver hose) underneath your boiler connected to two valves.Open the valves slowly to allow water into the system until the pressure gauge on the front reads between 1.0 and 1.5 bar.Close the valves tightly and check for any visible leaks around radiators or pipework.
Your boiler has tried to start several times but was unable to light the internal flame.
Full guide for A 0 1Your boiler has detected that it is overheating and has automatically switched itself off to prevent damage.
Full guide for A 0 2Your boiler is trying to start, but it cannot successfully ignite or keep the flame burning to heat your water.
Full guide for A 0 4on the Ferroli Arena 30 C
Based on parts cited in our fault code database. Your engineer will confirm what's actually needed after diagnosis.
Call a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ferroli shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue