The 6 most common faults
01
02
F Engineer
Temporary shutdown; resets automatically when the value returns to the normal operating range
Full guide for F03
Failed burner assembly ignition Engineer
No gas or low gas pressure, Ignition or detection electrode fault, Defective gas valve
Full guide for Failed burner assembly ignition04
Safety thermostat activation Engineer
Outlet sensor not active, No system circulation
Full guide for Safety thermostat activation05
Flue safety device intervention Engineer
Flue partially blocked, or insufficient
Full guide for Flue safety device intervention06
No flame following the ignition phase Engineer
Air/flue pipes blocked, Air in gas supply, Low gas pressure, PCB
Full guide for No flame following the ignition phaseCall a Gas Safe engineer if…
- You can smell gas or see signs of a leak
- The Ferroli shows an Emergency or High severity code
- The boiler keeps locking out after repeated resets
- You've tried the DIY checks and the fault hasn't cleared
- There's visible water leaking from the boiler
- The flame is yellow or orange instead of blue